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Dr. Ritesh Chugh

GCTertEd, GDInfSys, MInfSys, PhD | SMIEEE, SMACS, MABPMP
Senior Lecturer (Information Systems and Analysis)
School of Engineering and Technology
Centre for Research in Equity & Advancement of Teaching & Education (CREATE)
(03) 9616 0535
Melbourne
Melbourne 3000 VIC Australia - 120 Spencer Street
(Room 6.20 / Level 6)
About Me

Ritesh Chugh is a Senior Lecturer in the Information Systems and Analysis discipline in the College of Engineering and Technology. He has extensive experience in teaching, unit development and administration in the areas of Information Systems (IS) Management, Process Analysis, Design and Management and IS Project Management at both undergraduate and graduate levels. As an educationalist and researcher with many years of rich experience, he has contributed to varied pedagogical and research outcomes.

Ritesh is an enthusiastic and committed academic who has received several awards recognising his teaching excellence, commitment to improved student outcomes and engagement in reflective learning and teaching activities. His work experience in the higher education sector has predominantly been in multicultural educational settings, which has provided him with both a domestic and global flair.

As an information systems socio-technological expert, Ritesh takes a multi-disciplinary approach in research which includes social media, knowledge management, information systems management, project management, and educational pedagogy and technology. He is an active researcher who has published extensively in high-quality refereed journals and contributed to several book chapters. He has presented and published in many reputable international conferences too. He is also a peer reviewer, program committee member, session chair and program committee chair for multiple international refereed conferences, thus providing a wide range of service diversity to the academic community. Ritesh is also the recipient of many learning and teaching grants.

Ritesh also engages with the broader community on diverse ICT topical issues via radio and other widely read publications. He has been interviewed multiple times on radio talkback shows and received media attention in many outlets such as The Age, The Australian, The Conversation, SBS and Sydney Morning Herald for his work on various social media and information system-related topics.

Ritesh is a senior member of IEEE and the Australian Computer Society. He holds membership of IEEE Computer Society and the IEEE Green ICT Community too. He was also the chair of the Melbourne Campus Sustainability Committee which focussed on environmental sustainability awareness, periodic sustainability initiatives, opportunities for new ideas and teaching real-world relevance of sustainability in class.

Ritesh also contributes to social goodness via volunteering for multiple social groups and partakes in many community engagement causes.

General
Awards

2018 Commendation in CQUniversity Student Voice Awards for Educator of the Year.

2018 Commendation in CQUniversity Student Voice Awards for On-Campus Educator of the Year.

2017 Commendation in CQUniversity Student Voice Awards for Educator of the Year.

2016 Commendation in CQUniversity Student Voice Awards.

2016 Recipient of Lalor Hero Community Volunteer Award.

2014 Recipient of CQUniversity Vice-Chancellor’s Award for Good Practice in Learning and Teaching.

2014 Finalist for the CQUniversity Opal Awards for Excellence in Engagement in the category of Engaged Service (Engagement through Sustainability).

2013 Best Paper Award at the International Conference on E-Technologies and Business on the Web.

2012 Nominated for the CQUniversity Award for Excellence in Learning and Teaching (Tier 2).

2011 Recipient of Dr Martand Joshi Staff Award (CQUniversity) in recognition of research contribution to International Education.

2010 Recipient of CMS/CQUniversity Melbourne’s 2010 Teaching Excellence Award (voted by students).

2010 Nominated in the top ten lecturers list at CQUniversity, based on voting for the UniJobs 'lecturer of the year' initiative.

2010 Nominated for the Campus Director’s Award for Excellence in Learning and Teaching.

2009 Recipient of CMS/CQUniversity Melbourne’s Gold Hawk Award (Employee of the Year).

2009 National finalist; named in the 'Top 10 Lecturers' of CQUniversity, based on voting for the UniJobs 'lecturer of the year' initiative.

2008 Recipient of CQUniversity Melbourne’s Condor Award for Teaching Excellence.

2007 Recipient of CQUniversity’s Faculty/Pro-Vice-Chancellors’ portfolios/AIC Tier One Award for Teaching Excellence.

2006 Nominated for CQUniversity’s Melbourne Campus Mort Gold Teaching Award.

2001 Recipient of Campus Director’s Award for excellence in studies and leadership upon completion of Graduate Diploma in Information Systems (CQU).

Media Citations

2008

13 CQU staff on Lecturer of the Year list (CQUniNEWS, June 18, 2008)

Melbourne Campus hosts CMS Excellence Awards (CQUniNEWS, December 8, 2008)

2009

Thousands pass CQUniversity expo stand (CQUniNEWS, April 2, 2009)

CQUni's lecturers on top list (CQUniNEWS, September 25, 2009)

Recent Seminars at Melbourne Campus (CQUniNEWS, October 5, 2009)

2011

Guest speaker suggests 'engaging, capturing and entertaining students' (CQUniNEWS, April 28, 2011)

Holiday work important for international students too (The Australian, November 18, 2011)

Leading debate to improve student prospects (CQUniNEWS, November 24, 2011)

2015

Melbourne staff and students respond to the 'Batman Park' distress signal (CQUniNEWS, March 12, 2015)

Is it cheating to wear a smartwatch into an exam? (The Age, June 9, 2015)

Watches banned in exam rooms: Time to ring the alarm bells (CQUniNEWS, June 9, 2015)

Australian unis purge smartwatches from exams ( iTnews, June 16, 2015)

Apple watches banned from VCE exams (The Age, August 24, 2015)

Android Wear compatibility with iPhone makes wearables accessible (The Carolinian, September 9, 2015)

Hindi Learning Classes at Your Door Step. (Interview Podcast: SBS Radio, November 20, 2015)

Bringing Hindi language classes to Melbourne’s Western suburbs (CQUniNEWS, November 25, 2015)

2016

Hindi classes for Wyndham (Indian Link Newspaper, February 29, 2016)

Social Media: Is it a Blessing or Curse? (Interview Podcast: SBS Radio, March 30, 2016)

Addicted to social media? Try an e-fasting plan (The Conversation, April 4, 2016)

Addicted to Social Media: Try e-fasting (Interview Podcast: ABC Far North Queensland, April 4, 2016)

Social media addicts could try some 'e-fasting' says CQUni academic (CQUniNEWS, April 4, 2016)

The article “Addicted to social media? Try an e-fasting plan” was subsequently republished by major news publications around Australia - The Age, Sydney Morning Herald, Brisbane Times, The Canberra Times, WA Today and SBS.

Ban watches (and other spy devices) in exams (Interview Podcast: Radio ECU, May 10, 2016)

Students are using ‘smart’ spy technology to cheat in exams (The Conversation, May 13, 2016)

Smart spy technology to cheat in exams (Interview Podcast: Newstalk ZB Auckland (New Zealand) radio, May 13, 2016)

Spy technology giving students an unfair advantage (Interview Podcast: 2SER community radio station, May 17, 2016)

Identify risk earlier in the business process life cycle (CQUniNEWS, May 30, 2016)

Universities banning students from wearing watches during exams (The Courier Mail, June 4, 2016) & ( The Herald Sun, June 4, 2016)

Hi-tech devices for cheating in exams (Interview Podcast: SBS Radio, June 3, 2016)

Social media scams and protection (Interview Podcast: SBS Radio, June 4, 2016)

Facebook using your name to advertise products (Interview Podcast: SBS Radio, June 8, 2016)

Changing the world one online petition at a time: how social activism went mainstream (The Conversation, July 14, 2016)

Concerns for safety bring community together (SBS, July 17, 2016)

Tracking how social activism went 'mainstream' (CQUniNEWS, July 19, 2016)

Cricket tournament aims to raise awareness of homelessness (Star Weekly, August 17, 2016)

Using Digital Technologies for Social Good ( Interview Podcast: ABC Capricornia (Queensland) radio, October 19, 2016)

Support for Hindi language classes recognised with 'Hero' award (CQUniNEWS, October 28, 2016)

Ten Tips to Safely Use Public Wi-Fi (Interview Podcast: SBS Radio, October 24, 2016)

From Kevin07 to #LockHerUp, social media proving both ‘powerful and dangerous’ (CQUniNEWS, November 28, 2016)

Social Media and Elections (Interview Podcast: SBS Radio, November 30, 2016)

2017

Explainer: What election candidates can and can't say on social media (The Age, January 16, 2017). This article appeared in major news publications around Australia – Brisbane Times, WA Today, Sydney Morning Herald, The Canberra Times.

CQUNI Spotlight – Featuring Dr Ritesh Chugh (January 25, 2017)

Social good via social media (Interview Podcast: SBS Radio, February 20, 2017)

Why nothing you do online is private anymore (NewsMail, April 19, 2017 - online). Sunshine Coast Daily

The Role and Use of Social Media in Higher Education (Higher Education Review, May 2017) - online & print

Big Brother is watching you (NewsMail, April 20, 2017 -print)

Technology students are using to cheat in exams (Interview Podcast: ABC Radio Brisbane, May 5, 2017 (by Kelly Higgins-Devine for the Afternoon program).

Cyberbullying: what is it and how to get help (Interview Podcast: SBS Radio, May 24, 2017)

Online Quizzes are Harvesting Personal Info, Warns CQUni Researcher (CQUniNEWS, May 30, 2017)

Facebook quizzes and privacy (Interview Podcast: ABC Radio Perth, May 30, 2017 (by Belinda Varischetti for the Drive program)

The menace of online quizzes on social media (Interview Podcast: 6PR882 News Talk (Perth), May 30, 2017 by Oliver Peterson)

Online Facebook quizzes: Beware! (Interview Podcast: ABC Radio Capricornia Queensland, May 31, 2017 by Inga Stunzner for the Mornings Program)

Caution advised against online social media quizzes (Interview Podcast: ABC Radio Northern Tasmania, May 31, 2017 by Hilary Burden for the Drive Program)

One year on, is Australia’s cybersecurity strategy on track? Experts respond (The Conversation, June 2, 2017)

Facebook is fighting social media identity theft in India, but it’s a global problem (The Conversation, August 1, 2017)

CQUniversity lecturer giving back as multicultural advocate in diverse outer Melbourne (CQUniNEWS, September 27, 2017)

2018

World leaders with most fake followers on Twitter revealed (SBS, March 15, 2018)

Are you ready? Here is everything that Google knows about you (Interview Podcast: SBS Radio, May 18, 2018)

Backlog of confiscated phones, computers and hard drives delaying police prosecutions by up to several years (The Advertiser, July 9, 2018)

Yes or no to screens in schools? (Part 1) (Interview Podcast: SBS Radio, July 27, 2018)

Yes or no to screens in schools - what do Government guidelines say? (Part 2) (Interview Podcast: SBS Radio, July 27, 2018)

'Stealth doorway': China's stunning server hack shows its true hand (Sydney Morning Herald, October 9, 2018). This article appeared in major news publications around Australia – The Age, Brisbane Times, WA Today, The Canberra Times.

Is your phone telling you it might be time for a micro-detox? (The Age, November 29, 2018). This article appeared in major news publications around Australia – Sydney Morning Herald, Brisbane Times, WA Today, The Canberra Times.

2019

Students warned to be careful as they prepare for university life (Interview Podcast: SBS Radio, February 8, 2019)

E-fasting and winding down our social media use (Interview Podcast: ABC Radio Coffs and Mid North Coast, February 21, 2019 by Fiona Poole)

All publicly funded research could soon be free for you, the taxpayer, to read (The Conversation, February 25, 2019)

Is Australia selling Permanent Residence: Cost for international students? (Indus Age, March 4, 2019)

Plan S open access gains momentum (Interview Podcast: The Wire, April 1, 2019)

If you are worried about ‘stupid ‘social media posts, here is how to find and delete them (Interview Podcast: SBS Radio, May 7, 2019)

2020

Charging your phone using a public USB port? Beware of ‘juice jacking’ (The Conversation, February 6, 2020); (Republished on US cybersecurity site NextGov)

Juice jacking (Interview Podcast: ABC Tropical North, February 6, 2020 by Tim Shepherd)

Juice jacking (Interview Podcast: ABC Radio Melbourne, February 8, 2020 by Libbi Gor for the Weekends program)

Juice jacking (Interview Podcast: ABC Radio Brisbane, February 10, 2020 by Craig Zonca & Loretta Ryan for the Breakfast program)

Juice jacking (Interview Podcast: ABC Radio Canberra, February 10, 2020 by Adam Shirley)

Warning to not use public USB charging points (Channel 7NEWS Brisbane, February 14, 2020)

Alec Couros was used by scammers to catfish thousands of women and he's a victim too (ABC News, February 14, 2020)

Practising cyber hygiene during the COVID-19 pandemic (CQUniNEWS, March 26, 2020)

Keep up cyber hygiene: Beware the other societal scourge – scammers (Daily Mercury, March 31, 2020)

Teaching older people to use technology during COVID times (Interview Podcast: ABC Radio Sunshine Coast, April 1, 2020 by Annie Gaffney for the Mornings Program)

Zoom bombing: protect meetings from virtual gate-crashers (CQUniNEWS, April 3, 2020)

Zoom bombing (Interview Podcast: ABC Radio Far North, April 3, 2020 by Kier Shorey for the Breakfast Program)

Zoom bombing (Channel 9 News Central Queensland, April 3, 2020, 6pm bulletin)

Google 007: the spy amongst us (Be Magazine, CQUniversity Australia, Issue 31 2020, page 34)

Zoom says it's safe for Australian companies to use as security concerns escalate (The Age, April 7, 2020); Sydney Morning Herald

Zoom bombing (Interview Podcast: Grant Broadcasters Radio Queensland, April 9, 2020)

Protect meetings from virtual gatecrashers (Daily Mercury, April 9, 2020)

Education Queensland website issues (Interview Podcast: ABC Radio Far North, April 21, 2020 by Kier Shorey for the Breakfast Program)

Zoom facing fresh security concerns amid claims FT journo accessed rivals' meetings (Sydney Morning Herald, April 28, 2020)

What international students bring to Victoria besides money (Interview Podcast: ABC Radio Melbourne, May 26, 2020 by Richelle Hunt & Warwick Long for The Conversation Hour)

Celebrating international students in our communities (CQUniNEWS, May 26, 2020)

Australia under cyber attack (CQUni Commentary, June 19, 2020)

What can individuals and business do to protect themselves against a Cyber attack (ABC Radio Mackay, June 19, 2020)

Protecting against cyber attacks (Interview Podcast: ABC Radio Adelaide, June 19, 2020 by Sonya Feldhoff for the Afternoons Program)

Cyber attacks (Interview Podcast: ABC Radio Brisbane, June 20, 2020 by Kate O'Toole for the Saturday Morning Program)

How to protect yourself from cyber attacks (The Daily Telegraph, June 19, 2020)

By persisting with COVIDSafe, Australia risks missing out on globally trusted contact tracing (The Conversation, July 1, 2020)

Gapple or COVIDSafe? (Interview Podcast: ABC Radio Sydney, July 15, 2020 by Josh Szeps for the Breakfast Program)

‘COVIDSafe app should make way for the Gapple model,’ says an expert (SBS Radio, July 16, 2020)

Four months of the COVIDSafe contact tracing app: Where are we now? (The New Daily, August 24, 2020)

Professional Experience

International Conference Program Committee Member and Reviewer

International Conference on Advanced Informatics for Computing Research (ICAICR-2017), 17-18 March, 2017, Punjab, India.

9th International Conference on Mobile, Hybrid, and On-line Learning (eLmL 2017), 19 – 23, March, 2017, Nice, France.

7th International MCETECH Conference on e-Technologies, 17-19 May 2017, Ottawa, Canada.

4th International Conference on Computer Science, Computer Engineering and Social Media (CSCESM2017), 11-13 October 2017, Manila, Philippines.

9th International Conference on Knowledge Management and Information Sharing (KMIS), 1-3 November, 2017, Funchal, Madeira, Portugal.

ProjMAN – 5th International Conference on Project MANagement, 8-10 November 2017, Barcelona, Spain.

10th International Conference on Computer Modeling and Simulation, 8-10 January, 2018, Sydney, Australia.

7th International Conference on Intelligent Computing and Applications, 8-10 January, 2018, Sydney, Australia.

International Conference on Information Management and Processing (ICIMP 2018), 10-12 January, 2018, London, UK

10th International Conference on Information, Process, and Knowledge Management (eKNOW 2018), 25 – 29, March, 2018, Rome, Italy.

4th International Conference on Information Management (ICIM 2018), 25 -27 May, 2018, Oxford, UK.

5th International Conference on Innovations in Business and Management (ICIBM 2018), 13 -15 June, 2018, Hong Kong.

5th European Conference on Social Media (ECSM 2018), 21 – 22 June, 2018, Limerick, Ireland.

ProjMAN – 6th International Conference on Project MANagement, 7-9 November 2018, Lisbon, Portugal.

9th International Conference on E-business, Management and Economics (ICEME 2018), 2-4 August, 2018, Waterloo, Canada.

10th International Conference on Knowledge Management and Information Sharing (KMIS), 18-20 September, 2017, Seville, Spain.

12th IEEE International Conference on Open Source Systems and Technologies” (ICOSST-2018), 19-21 December, 2018, Lahore, Pakistan.

IEEE 3rd International Conference on Communication and Information Systems (ICCIS 2018), 28-30 December, 2018, Singapore.

2nd International Conference on Information Management and Processing (ICIMP 2019), 4-6 January, Laxenburg, Austria.

11th International Conference on Information, Process, and Knowledge Management (eKNOW 2019), 24 – 28, February, 2019, Athens, Greece.

International Conference on Applied Business and Economics (ICABE 2019), 15-18 March, Honolulu, Hawaii, USA.

5th International Conference on Information Management (ICIM 2019), 24 -27 March, 2019, Cambridge, UK.

Evaluation and Assessment in Software Engineering (EASE 2019), 15-17 April 2019, Copenhagen, Denmark.

18th World Conference on Applied Science Engineering and Technology (WCASET - 19), 18-19 April 2019, Manila, Philippines.

3rd International Conference on E-commerce, E-Business and E-Government (ICEEG 2019), 18-21 June 2019, Lyon, France.

16th International Conference on e-Business (ICE-B 2019), 26-28 July 2019, Prague, Czech Reprofile.

10th Annual International Conference on Computer Science Education: Innovation and Technology (CSEIT 2019), 1-2 August, 2019, Bangkok, Thailand.

3rd International Conference on Business and Information Management (ICBIM 2019), 12-24 September, Paris, France.

10th International Conference on Knowledge Management and Information Sharing (KMIS), 17-19 September, 2019, Vienna, Austria.

ProjMAN – 7th International Conference on Project MANagement, 16-18 October 2019, Sousse, Tunisia.

IEEE 4th International Conference on Communication and Information Systems (ICCIS 2019), 21-23 December, 2019, Wuhan, China.

International Conference on Applied Management Advances in the 21st Century 2020 (AMA21 2020), 5 - 7 February, 2020, SÃo Paulo, Brazil.

6th IEEE International Conference on Information Management (ICIM 2020), 27 -29 March, 2020, South Kensington, UK.

International Conference on Management of e-Commerce and e-Government, 28-31 March, 2020, (ICMECG 2020), Jeju Island, South Korea.

4th International Conference on Inventive Communication and Computational Technologies (ICICCT), 28-29 May 2020, Namakkal, India.

4th International Conference on E-commerce, E-Business and E-Government (ICEEG 2020), 17-19 June 2020, Paris, France.

17th International Conference on e-Business (ICE-B 2019), 8-10 July 2020, Lieusaint-Paris, France.

ProjMAN – 8th International Conference on Project MANagement, 21-23 October 2019, Algarve, Portugal.

10th International Conference on Innovation and Knowledge Management in Asia Pacific, 3-4 December 2020, Sydney, Australia.

International Conference Chair

3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

International Conference Co-Chair

International Conference on Computational Strategies for Next Generation Technologies (NEXTCOM-2017), 25-26 November 2017, Jalandhar, India.

International Conference on Advanced Informatics for Computing Research (ICAICR-2017), 14-15 July, 2018, Shimla, India. (Technical Program Co-Chair)

International Conference Program Chair

2nd International Conference on Innovation and Information Management (ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

The Fifth International Conference on Digital Information Processing and Communications (ICDIPC2015), 7-9, October, 2015, Sierre, Switzerland.

4th International Conference on Innovation and Information Management (ICIIM 2016), 18-19, January, 2016, Brisbane, Australia.

6th International Conference on Intelligent Computing and Applications, 20-23, January, 2017, Canberra, Australia.

International Conference Session Chair

International Conference on Innovation and Information Management (ICIIM 2013), 19-20 January, 2013, Singapore.

2nd International Conference on Innovation and Information Management (ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

24th International Business Information Management Conference (IBIMA 2014), 6-7 November, 2014, Milan, Italy.

3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

7th International Conference on Knowledge Management and Information Sharing, 12-14 November, 2015, Lisbon, Portugal.

17th European Conference on Knowledge Management (ECKM 2016), 1-2 September, 2016, Belfast, Northern Ireland, UK.

11th International Conference on Knowledge Management and Information Systems (KMIS 2019), 17-19 September, 2019, Vienna, Austria.

Keynote Speaker

Tacit Knowledge Sharing in Australian Universities @ 2nd International Conference on Innovation and Information Management(ICIIM 2014), 12-13 January, 2014, Phuket, Thailand.

Sharing Tacit Knowledge @ 3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January, 2015, Kuala Lumpur, Malaysia.

Editorial Board Member

International Journal of Digital Contents and Application

International Journal of Innovation, Management and Technology (IJIMT)
International Journal of E-Entrepreneurship and Innovation ( Associate Editor: 2018 - )

Committee Membership

CQUni Melbourne Campus Sustainability Committee Chair (2013 - 2017)

CQUni Victoria Academic Growth and Development Committee Member (2015 -2019 )

CQUni Academic Board Member (March 2017 - July 2019); Reelected for a second term (July 2019 - )

CQUni ICT Program Committee Member (2017 - 2020)

Government Membership

Member of Wyndham City Council's Learning City Portfolio Committee (2017 - )

Member of Victorian Multicultural Commission’s (VMC) Regional Advisory Council for the North West Metropolitan Region (2017 - )

Professional Memberships

  • Senior Member of the Australian Computer Society (ACS) - Certified Professional
  • Senior Member of IEEE
  • Senior Member of IEEE Computer Society
  • Executive Member of Association for Business Process Management Professionals (ABPMP) - Vice President of Membership

Responsibilities

  • Discipline Leader (2017-2020)
  • Coordination
  • Lecturing
  • Research

Industry Reports

Project team member: CQUniversity Melbourne, $1,80,000

Project: Achieving Packaging Recycling Excellence at Victorian Universities – Setting the National Benchmark, National Packaging Covenant Industry Association

Research Supervision
Accreditation

I am currently accredited for supervision in the following:

  • Information Systems
  • Education Systems
  • Business and Management

At the level of Principal Supervisor


Current Capacity
I am currently available to supervise more research candidates
Checking For Students Supervised
Research Interests
Education

Curriculum and Pedagogy - Curriculum and Pedagogy not elsewhere classified

Education

Education Systems - Education Systems not elsewhere classified
Educational Technology and Computing

Information And Computing Sciences

Information Systems - Information Systems Management
Knowledge Management; Knowledge Management Systems

Information And Computing Sciences

Information Systems - Information Systems not elsewhere classified
Social Media

Publications
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Teaching
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