Ritesh Chugh

Associate Professor Ritesh Chugh

PhD, MInfSys, GDInfSys, GCTertEd, GCEdSt(DigitLrn) | SFHEA, SMIEEE, SMACS, MABPMP
Associate Professor - ICT
School of Engineering and Technology
Centre for Research in Equity & Advancement of Teaching & Education (CREATE), Centre for Intelligent Systems

Profile Video

r.chugh@cqu.edu.au

https://orcid.org/0000-0003-0061-7206

(03) 9616 0535

Melbourne
(Room 6.20 / Level 6) - 120 Spencer Street, Melbourne 3000 VIC, Australia
(Room 6.20 / Level 6)

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About Me

Ritesh Chugh is an Associate Professor in Information and Communication Technologies at the School of Engineering and Technology. Recognised among the Stanford/Elsevier World's Top 2% Scientists for his globally impactful research, he addresses the challenges and opportunities of a digitally transforming world by combining interdisciplinary research and innovative teaching practices. He is an award-winning educator and researcher who has significantly contributed to impactful research, learner-centred teaching practices, and meaningful industry engagement.

As a socio-technological expert, his research investigates the multifaceted interactions between information technologies, individuals, and organisations, focusing on their influence, adoption, and integration in societal and organisational contexts. Adopting an interdisciplinary approach, he explores the socio-technical dimensions of information technologies and systems, including systems management, social media, knowledge management, project management, educational technologies, and technology-enhanced learning. His work has been widely published in high-quality journals, complemented by numerous book chapters and high-impact conference papers. His contributions have been recognised with institutional accolades, including the Dean’s Award for Mid-Career Research Excellence and the Vice-Chancellor’s Commendation for Outstanding Researcher (Mid-Career).

Ritesh’s expertise lies in qualitative research, and he has extensive experience in framework development, conducting focus groups, and qualitative analysis. He actively contributes to the academic community as a peer reviewer, program committee member, session chair, and program committee chair for international conferences. Additionally, he serves on the editorial boards of several high-quality journals, reflecting his dedication to advancing knowledge in his field.

Ritesh’s teaching is informed by scholarship and guided by his self-coined TEACHING philosophy: Thoughtful, Eclectic, Approachable, Challenging, Humorous, Inquisitive, Natural, and Gauging. With extensive experience at both undergraduate and postgraduate levels, he has developed and delivered courses in Information Systems Management, Process Management, Professional Skills and Ethics, and Project Management. His commitment to learning and teaching has been recognised through multiple awards, including the International Education Association of Australia (IEAA)’s Best Practice in International Education Award, the Vice-Chancellor’s Award for Good Practice, the Staff Award for International Education, and the Student Voice Award.

In addition to his achievements in teaching and research, Ritesh has demonstrated leadership in higher education and governance. He has held several key leadership roles, including Discipline Lead, Head of Course, Acting Campus Leader, and Acting Deputy Dean of Research. His governance contributions span local, state, and institutional levels, where he has influenced public policy decisions, such as the Victorian Parliament’s social media inquiry and the smartwatch ban in Australian exam halls. Furthermore, Ritesh served as an Academic Board Member for two terms and is currently a member of the University Council, showcasing his commitment to institutional leadership and development.

His experience in multicultural educational settings has equipped him with a blend of domestic and global perspectives. This exposure has enriched his ability to address diverse student needs and global educational challenges. Additionally, Ritesh has secured numerous learning and teaching grants, enabling the development of innovative pedagogical initiatives and research projects.

As one of CQUniversity's most prolific contributors to mainstream media, Ritesh actively engages in public scholarship on socio-technological and educational issues, sharing his insights nationally and internationally. His insights have been featured in major media outlets such as The Age, The Australian, The Conversation, ABC News, SBS, Sydney Morning Herald, The Guardian, and the Washington Post.

As an accomplished speaker, Ritesh has delivered keynotes and guest speeches nationally and internationally across educational, professional, and entrepreneurial settings, fostering dialogue and collaboration with diverse audiences.

Ritesh is a Senior Fellow of the Higher Education Academy (SFHEA), further acknowledging his academic leadership in higher education learning and teaching. He is also a Senior Member of IEEE and the Australian Computer Society and holds memberships in the IEEE Computer Society and the IEEE Green ICT Community. As Chair of the Melbourne Campus Sustainability Committee, he championed environmental awareness and integrated sustainability initiatives into teaching.

Beyond academia, Ritesh is committed to social causes, volunteering for multiple community groups, and participating in various engagement initiatives. On a personal note, he enjoys philately and numismatics.

Guided by the teachings of philosopher Kahlil Gibran, Ritesh helps students discover what already lies half asleep in the dawning of their knowledge and gives not of his wisdom but instead of his faith and lovingness, leading them to the threshold of their mind. He welcomes opportunities for collaborative, multidisciplinary research projects and invites potential collaborators and research students to connect with him directly.

General

Awards

• 2024 CQUniversity Student Voice Commendation (Higher Education)

• 2023 CQUniversity Student Voice Award (Higher Education)

• 2022 International Education Association of Australia’s Best Practice in International Education Award

• 2022 CQUniversity Vice-Chancellor's Commendation for Outstanding Researcher (Mid-career category)

• 2022 CQUniversity Dean’s Award for Outstanding Researcher (Mid-career category)

• 2022 CQUniversity Peer Recognition Award

• 2021 Commendation in CQUniversity Student Voice Awards for On-Campus Educator of the Year.

• 2020 Commendation in CQUniversity Student Voice Awards for On-Campus Educator of the Year.

• 2018 Commendation in CQUniversity Student Voice Awards for Educator of the Year.

• 2018 Commendation in CQUniversity Student Voice Awards for On-Campus Educator of the Year.

• 2017 Commendation in CQUniversity Student Voice Awards for Educator of the Year.

• 2016 Commendation in CQUniversity Student Voice Awards.

• 2016 Lalor Hero Community Volunteer Award.

• 2014 CQUniversity Vice-Chancellor’s Award for Good Practice in Learning and Teaching.

• 2014 Finalist for the CQUniversity Opal Awards for Excellence in Engagement in the category of Engaged Service (Engagement through Sustainability).

• 2013 Best Paper Award at the International Conference on E-Technologies and Business on the Web.

• 2012 Nominated for the CQUniversity Award for Excellence in Learning and Teaching (Tier 2).

• 2011 Dr Martand Joshi Staff Award (CQUniversity) in recognition of research contribution to International Education.

• 2010 CMS/CQUniversity Melbourne’s 2010 Teaching Excellence Award (voted by students).

• 2010 Nominated in the top ten lecturers list at CQUniversity, based on voting for the UniJobs 'lecturer of the year' initiative.

• 2010 Nominated for the Campus Director’s Award for Excellence in Learning and Teaching.

• 2009 CMS/CQUniversity Melbourne’s Gold Hawk Award (Employee of the Year).

• 2009 National finalist; named in the 'Top 10 Lecturers' of CQUniversity, based on voting for the UniJobs 'lecturer of the year' initiative.

• 2008 CQUniversity Melbourne’s Condor Award for Teaching Excellence.

• 2007 CQUniversity’s Faculty/Pro-Vice-Chancellors’ portfolios/AIC Tier One Award for Teaching Excellence.

• 2006 Nominated for CQUniversity’s Melbourne Campus Mort Gold Teaching Award.

• 2001 Campus Director’s Award for excellence in studies and leadership upon completion of Graduate Diploma in Information Systems.

Media Citations

Media coverage, expert commentaries, and public appearances

2024

Career Talk S2 E3: Beyond Comfort Zones: Pushing Boundaries & Gaining Career Clarity, (Podcast: Resilient Leadership Academy, 28/01/2024) - Apple, Amazon, Spotify

Messaging apps (Interview: ABC Radio Canberra Mornings with Georgia Stynes, 15/02/2024)

Smartphone battery life (Interview: ABC Radio Adelaide with Nikolai Beilharz, 15/02/2024)

Debunking the rice myth to salvage waterlogged phones, (ABC Radio Sydney's NSW & ACT Evenings with Renee Krosch, 23/02/2024)

Use of AI deepfake and social media misinformation a serious threat to India’s democracy, (The Australia Today, 09/06/2024)

Complaining on social media? Watch out for these scam accounts, (Choice, 01/07/2024). Published in Choice Magazine (Spring Issue) – False saviour. September 2024, 36-39.

Tech expert reveals why you should never charge your phone overnight, (LADBible, 15/07/2024)

Telefonunu gece şarj edenlere kötü haber! En büyük hataymış meğer: Öyle bir zararı var ki., (Sabah, Turkish language, 07/07/2024)

Τελικά πρέπει ή δεν πρέπει να φορτίζετε το τηλέφωνό σας όλη τη νύχτα;, (ekrti, Greek language, 30/07/2024)

Hezbollah brought the use of pagers back into focus. So how often are they being used in 2024?, (ABC News, 18/09/2024)

Singkirkan Handphone, Ini Alasan Hizbullah Gunakan Pager untuk Berkomunikasi, (Tempo, Indonesian language, 18/09/2024)

ChatGPT is changing the way we write. Here’s how – and why it’s a problem (The Conversation, 26/09/2024)

ChatGPT und die Bedrohung des individuellen Schreibstils: Wie können wir gegensteuern? (T3n, in German language, 30/09/2024)

Как ChatGPT меняет наш стиль письма — и почему это может стать проблемой (Habr, in Russian language, 03/10/2024)

ChatGPT liebt die immergleichen Phrasen – das wird allmählich zum Problem (Leadersnet Deutschland, in Dutch langauge, 06/10/2024)

Is ChatGPT changing the way we write, (Interview podcast: 2SER 107.3 FM with Cameron, 10/10/2024)

Ex'cite'ment for researchers in top 2 per cent, (CQUniNews, 09/10/2024)

Dừng ngay thói quen sạc iPhone đầy 100%: Bí quyết giữ pin bền bỉ từ cựu nhân viên Apple, (Dautu, in Vietnamese language, 08/11/2024)

2023

A quick scan of your dating profile could provide a scammer with exactly what they want. Here's how to keep your personal details safe, (ABC News, 5 January 2023)

Safe use of dating apps (Interview Podcast: ABC Radio Canberra, January 9, 2023 by Georgia Stynes for the Morning Program),

Will ChatGPT take away your job? (The Australia Today, 25 January 2023). YouTube

Apple, Google and Microsoft gadgets are the hardest to fix – with MacBooks TWICE as difficult to repair than Dell laptops, report reveals, (Daily Mail, 14 February, 2023)

Image-based abuse: Take it Down (Interview Podcast: ABC Radio Canberra, March 1, 2023 by Anna Vidot for the Drive Program)

Chatting up a storm: Understanding and leveraging the power of ChatGPT, (CQUniversity's Technology Enhanced Learning Community of Practice 9 March 2023)

FBI says public phone chargers may put your data at risk: What to know, (Washington Post, 11 April 2023)

“Creeped out” by AI? CQU Tech experts share insights for continuing AI-enabled innovation – without the “ick factor”, (CQUniNews, 19 April 2023)

Why your phone is not totally waterproof yet (And a brief chat about ChatGPT & my job title too) (Interview Podcast: ABC Radio Tasmania, May 18, 2023 by Leon Compton for the Mornings Program),

Not just TikTok. The Australian appetite for Chinese-made apps for smartphones may surprise you, (SBS, 30 May 2023)

A new world (Be Magazine, CQUniversity Australia, Issue 37 2023, page 30)

Embracing international students: Valuing diversity, fostering success, (International Education Association of Australia, IEAA, 20 June 2023)

‘Hold out’ for major upgrades’: Many buy a new phone every two years, (The New Daily, 27 July 2023)

How to prepare your mobile for an overseas holiday, (The New Daily, 11 August 2023)

Google making us smarter or dumber?, (Interview podcast : ABC Radio North QLD, by Adam Stephen, 04/09/2023)

Should you charge your phone overnight? Will ‘overcharging’ make it explode? Common battery myths debunked (The Conversation, 4 October 2023). ABC News, 7/10/2023.

You've been doing it wrong! How to safely charge your mobile phone, (Interview podcast: ABC Radio Adelaide, by David Bevan, 6/10/2023). YouTube

Phones and lithium-ion batteries: When to charge and when not to charge, (Interview podcast: ABC Radio Victorian Statewide Drive, by Prue Bentley, 6/10/2023)

Should we be concerned about Lithium-ion batteries overheating and causing difficulties?, (Interview podcast: ABC Radio NSW Mornings, by Paul Turton, 9/10/2023)

Do you put your phone on charging before you go to bed? You might be ruining its battery life., (Interview podcast: ABC Radio Darwin Mornings, by Rick Hind, 9/10/2023)

I'm a phone expert - here's why you should never charge your device overnight, (Daily Mail Australia, 14/10/2023)

Expert explains why you should never charge your phone overnight, (LADBible, 14/10/2023)

Should you charge your phone overnight?, (Childmags, 14/10/2023)

Should you charge your phone overnight?, Video, (based on the ScienceAlert republishing:, ZMG – Veuer Maria Mercedes Galuppo: 11/10/2023)

Ето какво всъщност се случва, ако оставите телефона да се зарежда през нощта, (Bulgarian language, Obekti, 18/10/2023)

Top Trick Don’t charge your iPhone overnight unless you’ve got overlooked setting switched on, expert warns, (The US Sun, 17/10/2023)

Should you charge your phone overnight? Will “overcharging” make it explode? (Freethink, 08/10/2023)

Phone discovered intact after ten days underwater with 25% charge, (Interview podcast: ABC Radio Adelaide, by Sonya Feldhoff, 19/10/2023)

Jangan Mengecas Ponsel Semalaman, Ini Bahayanya, (Tekno Repulika - Indonesia, 18/10/2023)

Apple Juice People are just realising easy phone trick to ‘maximise battery life’ – you must avoid a common mistake you’re making, (The Sun UK, 31/10/2023)

Former Apple employee reveals the best iPhone battery-saving hacks and the things most users are doing wrong, (DailyMail, 19/12/2023)

2022

Beware of bots on social media, says CQU academic, (CQUniNEWS, January 24, 2022)

Beware of bots on social media, (CQ Today, January 27, 2022)

Upon my death, delete: how to plan your digital legacy (The Guardian, April 4, 2022)

Planning your digital legacy (Interview Podcast: ABC Radio Sydney, April 5, 2022 by James O'Loghlin for the Afternoons Program)

Digital legacies: the state of affairs, Today’s Wills & Probate, (April 22, 2022)

Can your mobile phone get a virus? Yes – and you’ll have to look carefully to see the signs, (The Conversation, April 28, 2022)

Can your mobile phone get a virus? Yes – but you'll have to look carefully to see the signs, (ABC News, April 28, 2022)

Troubleshooting and protecting phones from viruses (Interview Podcast: ABC Radio Sydney, April 28, 2022 by James O'Loghlin for the Afternoons Program)

Phones viruses (Interview Podcast: ABC Radio Canberra, April 29, 2022 by Georgia Stynes for the Afternoons Program)

Votre téléphone portable peut-il attraper un virus ? Oui – mais vous devrez regarder attentivement pour voir les signed, (TechTribune France, April 27, 2022)

Protection from phone viruses (Interview Podcast: ABC Radio Adelaide, April 29, 2022 by Sonya Feldhoff for the Afternoons Program)

From a fast draining battery to unexpected crashes: These are the signs your PHONE has a virus - and the ways you can protect yourself, (Daily Mail Australia, April 29, 2022)

Scam texts and phone viruses (Interview Podcast: ABC Radio Perth, April 29, 2022 by Christine Layton for the Afternoons Program)

Mobile Phones and Viruses (Interview: Joy 94.9 FM Melbourne, May 10, 2022 by Warren Andrew and Em)

Phone virus story picked by over 50 media outlets globally. Some prominent ones: ABC News, Daily Mail, Hindustan Times, Economic Times: 1 & 2, TechXplore, Stuff NZ, LifeHacker, TNW, Gizmodo, Deccan Herald, National Seniors, Mauritius Times, and ABC: The Loop. It was also translated/covered by French (1 & 2), Turkish, Spanish (1, 2, & 3), Greek, Israel, Mandarin, Italian, Swedish & Telugu media outlets.

Can your phone get a virus? (Interview Podcast: The Defrag, May 17, 2022 by James Parkinson)

It’s 2022. Why do we still not have waterproof phones?, (The Conversation, June 30, 2022). Republished/repurposed by: ABC, Stuff NZ, Scroll, Telegraph, Canadian Inquirer, Eenadu (Telugu), Economic Times, Australasian Science

Are phones totally waterproof? (Interview Podcast: 6PR Perth, July 1, 2022 by Mark Gibson for the Breakfast Program)

Waterproofing of phones (Interview Podcast: ABC Radio Sydney, July 4, 2022 by James O'Loghlin for the Mornings Program)

We keep seeing water-resistant phones, but why aren’t they waterproof? (Interview Podcast: 2SER Sydney, July 11, 2022 by Jessie Peake for the Drive Program). YouTube.

Helping Indian subcontinent students adjusting to study, (Campus Morning Mail, 18 July 2022)

Helping Indian subcontinent students adjust to Australian universities, some tips, (The Australia Today, 22 July 2022)

No ‘Munnabhai’ at Australian universities, Federal government blocks 40 cheating websites, (The Australia Today, 5 August 2022)

Playing catch-up’: Apple fans hit snooze on iPhone 14 launch, (The New Daily, 8 September 2022)

Se te mojó el celular y no enciende?: los trucos que tenés que conocer para recuperarlo, (IProfessional, 4 September 2022)

International students’ academic cheating scandal exposed at major Australian universities, (The Australia Today, 20 September 2022)

Google enters ‘saturated’ smartwatch market, The New Daily, (16 October 2022)

Project to better support subcontinent students gets gong at international education awards, (CQUniNEWS, 19 October 2022)

Dash for cash: researchers seek to understand if gamifying challenges can increase health prospects, (CQUniNEWS, 19 October 2022)

Elon Musk does not like bots on Twitter. Are they all bad? (Context/Thomson Reuters Foundation, 28 October 2022)

Apple could soon be ‘entering the fold’ with major iPad revamp, (The New Daily, 7 November 2022)

Awards celebrate outstanding researchers, real impact, (CQUniNEWS, 1 December 2022)

Dr Ritesh Chugh explains how ChatGPT produces near professional standard replies to your questions (The Australia Today, 18 December)

2021

COVIDSafe app 'failed to deliver' according to Wagga expert (The Daily Advertiser, January 8, 2021)

Starting a social media group? Be prepared for the hard work (Interview Podcast: ABC Radio Wide Bay, January 28, 2021 by Eliza Goetze)

Cyber safety and security for both parents and students heading back to school (Interview Podcast ABC Capricornia, January 28, 2021 by Rachel McGhee)

Bin Isolation Outing's creator is awarded for spreading joy on Facebook. But the group is no more (ABC News, January 28, 2021)

COVID app 'waste of cash' (The Daily Advertiser, print version, pg. 7, February 3, 2021)

Facebook unfriends Australian news (Interview Podcast: ABC Radio Wide Bay & Capricornia, February 18, 2021 by Ross Kay)

Facebook bans Australian news (Interview Podcast: Grant Broadcasters Radio Queensland, February 19, 2021)

Facebook using 'scare tactics' says expert (Mix 104.9FM, February 18, 2021)

Google and Facebook making money on the back of news content producers (ABP News, March 1, 2021)

Dr. Ritesh Chugh explains why Australia needed a law for tech companies (Constitution’s Oath Program, ABP News, March 2, 2021) (Full Program) (On Facebook)

Screwed over: how Apple and others are making it impossible to get a cheap and easy phone repair (The Conversation, March 12, 2021)

Tech companies blocking third-party repairs and your right to repair (Interview Podcast: ABC Radio Perth, ABC North West WA, ABC Goldfields, ABC South West WA, ABC Esperance, ABC Mid West and Wheatbelt, ABC South West WA, March 12, 2021 by Christine Layton for the Afternoons Program)

The right to repair: Tech designers making device repairs challenging (Interview Podcast: ABC Radio South East SA, March 16, 2021 by Selina Green)

Tech companies are protecting their own interests or the customers (Interview: Joy 94.9 FM Melbourne, March 16, 2021 by Warren Andrew and Dee Mason)

Right to repair our tech devices (and others) (Interview: Radio Adelaide 101.5 FM, March 24, 2021 by Tom Mann)

Tech companies making repairs harder and the right to repair (Interview: Radio Adelaide 101.5 FM, March 30, 2021 by John Bruni)

Phone wet and won’t turn on? Here’s how to deal with water damage (hint: soaking it in rice won’t work) (The Conversation, April 9, 2021)

Phone wet and won’t turn on? Here’s what to do with water damage (hint: putting it in rice won’t work) (The Guardian, April 14, 2021)

Saving water damaged phones (Interview: Joy 94.9 FM Melbourne, April 20, 2021 by Warren Andrew and Dee Mason)

Transformative journals: changing the scholarly publishing landscape (Campus Review, July 7, 2021)

Researchers shine light on supervisory feedback practices (CQUniNEWS, August 3, 2021)

Feedback from supervisors can be a good or bad experience. Here’s how to get it right (The Conversation, August 19, 2021)

Online romance scams victimise non-English speakers, cause heartbreak, financial fraud (SBS, August 23, 2021)

Grocery kits a practical boost as CQUni Melbourne’s pandemic cohort approaches graduation (CQUniNEWS, November 17, 2021)

Apple will let customers fix their own iPhones, Macs (ACS Information Age, November 18, 2021)

Right-to-repair movement gains momentum with Apple's policy shift (Interview Podcast: ABC Radio, November 18, 2021 by Gavin Coote) - YouTube

2020

Charging your phone using a public USB port? Beware of ‘juice jacking’ (The Conversation, February 6, 2020); (Republished on US cybersecurity site NextGov)

Juice jacking (Interview Podcast: ABC Tropical North, February 6, 2020 by Tim Shepherd)

Juice jacking (Interview Podcast: ABC Radio Melbourne, February 8, 2020 by Libbi Gor for the Weekends program)

Juice jacking (Interview Podcast: ABC Radio Brisbane, February 10, 2020 by Craig Zonca & Loretta Ryan for the Breakfast program)

Juice jacking (Interview Podcast: ABC Radio Canberra, February 10, 2020 by Adam Shirley)

Warning to not use public USB charging points (Channel 7NEWS Brisbane, February 14, 2020)

Alec Couros was used by scammers to catfish thousands of women and he's a victim too (ABC News, February 14, 2020)

Practising cyber hygiene during the COVID-19 pandemic (CQUniNEWS, March 26, 2020)

Keep up cyber hygiene: Beware the other societal scourge – scammers (Daily Mercury, March 31, 2020)

Teaching older people to use technology during COVID times (Interview Podcast: ABC Radio Sunshine Coast, April 1, 2020 by Annie Gaffney for the Mornings Program)

Zoom bombing: protect meetings from virtual gate-crashers (CQUniNEWS, April 3, 2020)

Zoom bombing (Interview Podcast: ABC Radio Far North, April 3, 2020 by Kier Shorey for the Breakfast Program)

Zoom bombing (Channel 9 News Central Queensland, April 3, 2020, 6pm bulletin)

Google 007: the spy amongst us (Be Magazine, CQUniversity Australia, Issue 31 2020, page 34)

Zoom says it's safe for Australian companies to use as security concerns escalate (The Age, April 7, 2020); Sydney Morning Herald

Zoom bombing (Interview Podcast: Grant Broadcasters Radio Queensland, April 9, 2020)

Protect meetings from virtual gatecrashers (Daily Mercury, April 9, 2020)

Education Queensland website issues (Interview Podcast: ABC Radio Far North, April 21, 2020 by Kier Shorey for the Breakfast Program)

Zoom facing fresh security concerns amid claims FT journo accessed rivals' meetings (Sydney Morning Herald, April 28, 2020)

This Australian university has started a free, on-campus food bank (SBS Radio, May 18, 2020)

What international students bring to Victoria besides money (Interview Podcast: ABC Radio Melbourne, May 26, 2020 by Richelle Hunt & Warwick Long for The Conversation Hour)

Celebrating international students in our communities (CQUniNEWS, May 26, 2020)

Australia under cyber attack (CQUni Commentary, June 19, 2020)

What can individuals and business do to protect themselves against a Cyber attack (ABC Radio Mackay, June 19, 2020)

Protecting against cyber attacks (Interview Podcast: ABC Radio Adelaide, June 19, 2020 by Sonya Feldhoff for the Afternoons Program)

Cyber attacks (Interview Podcast: ABC Radio Brisbane, June 20, 2020 by Kate O'Toole for the Saturday Morning Program)

How to protect yourself from cyber attacks (The Daily Telegraph, June 19, 2020)

By persisting with COVIDSafe, Australia risks missing out on globally trusted contact tracing (The Conversation, July 1, 2020)

Gapple or COVIDSafe? (Interview Podcast: ABC Radio Sydney, July 15, 2020 by Josh Szeps for the Breakfast Program)

‘COVIDSafe app should make way for the Gapple model,’ says an expert (SBS Radio, July 16, 2020)

Four months of the COVIDSafe contact tracing app: Where are we now? (The New Daily, August 24, 2020)

COVIDSafe app ignored as Victoria considers GPS coronavirus tracking (The New Daily, October 16, 2020)

Apple’s iPhone 12 comes without a charger: a smart waste-reduction move, or clever cash grab? (The Conversation, October 16, 2020)

Are you recording and sharing Zoom videos and screenshots? Beware of the risks (Campus Review, October 21, 2020)

Expert warns about the pitfalls of electioneering on social media (CQUniNEWS, October 21, 2020)

Virtual meetings have real privacy pitfalls, experts warn (CQUniNEWS, October 22, 2020)

Tech expert warns of the dangers of social media being used as a “digital weapon” during election campaigns (The Daily Telegraph, October 22, 2020)

Researchers urge viewers to heed relationship and cyber safety messages from Netflix hit (CQUniNEWS, November 3, 2020)

Australia’s state borders are reopening. Here’s how we can do it safely (The New Daily, November 9, 2020)

COVIDSafe app overhaul: What you need to know about the upgrades (The New Daily, December 1, 2020)

2019

Students warned to be careful as they prepare for university life (Interview Podcast: SBS Radio, February 8, 2019)

E-fasting and winding down our social media use (Interview Podcast: ABC Radio Coffs and Mid North Coast, February 21, 2019 by Fiona Poole)

All publicly funded research could soon be free for you, the taxpayer, to read (The Conversation, February 25, 2019)

Is Australia selling Permanent Residence: Cost for international students? (Indus Age, March 4, 2019)

Plan S open access gains momentum (Interview Podcast: The Wire, April 1, 2019)

If you are worried about ‘stupid ‘social media posts, here is how to find and delete them (Interview Podcast: SBS Radio, May 7, 2019)

2018

World leaders with most fake followers on Twitter revealed (SBS, March 15, 2018)

Are you ready? Here is everything that Google knows about you (Interview Podcast: SBS Radio, May 18, 2018)

Backlog of confiscated phones, computers and hard drives delaying police prosecutions by up to several years (The Advertiser, July 9, 2018)

Yes or no to screens in schools? (Part 1) (Interview Podcast: SBS Radio, July 27, 2018)

Yes or no to screens in schools - what do Government guidelines say? (Part 2) (Interview Podcast: SBS Radio, July 27, 2018)

'Stealth doorway': China's stunning server hack shows its true hand (Sydney Morning Herald, October 9, 2018). This article appeared in major news publications around Australia – The Age, Brisbane Times, WA Today, The Canberra Times.

Is your phone telling you it might be time for a micro-detox? (The Age, November 29, 2018). This article appeared in major news publications around Australia – Sydney Morning Herald, Brisbane Times, WA Today, The Canberra Times.

2017

Explainer: What election candidates can and can't say on social media (The Age, January 16, 2017). This article appeared in major news publications around Australia – Brisbane Times, WA Today, Sydney Morning Herald, The Canberra Times.

CQUNI Spotlight – Featuring Dr Ritesh Chugh (January 25, 2017)

Social good via social media (Interview Podcast: SBS Radio, February 20, 2017)

Why nothing you do online is private anymore (NewsMail, April 19, 2017 - online). Sunshine Coast Daily

The Role and Use of Social Media in Higher Education (Higher Education Review, May 2017) - online & print

Big Brother is watching you (NewsMail, April 20, 2017 -print)

Technology students are using to cheat in exams (Interview Podcast: ABC Radio Brisbane, May 5, 2017 (by Kelly Higgins-Devine for the Afternoon program).

Cyberbullying: what is it and how to get help (Interview Podcast: SBS Radio, May 24, 2017)

Online Quizzes are Harvesting Personal Info, Warns CQUni Researcher (CQUniNEWS, May 30, 2017)

Facebook quizzes and privacy (Interview Podcast: ABC Radio Perth, May 30, 2017 (by Belinda Varischetti for the Drive program)

The menace of online quizzes on social media (Interview Podcast: 6PR882 News Talk (Perth), May 30, 2017 by Oliver Peterson)

Online Facebook quizzes: Beware! (Interview Podcast: ABC Radio Capricornia Queensland, May 31, 2017 by Inga Stunzner for the Mornings Program)

Caution advised against online social media quizzes (Interview Podcast: ABC Radio Northern Tasmania, May 31, 2017 by Hilary Burden for the Drive Program)

One year on, is Australia’s cybersecurity strategy on track? Experts respond (The Conversation, June 2, 2017)

Facebook is fighting social media identity theft in India, but it’s a global problem (The Conversation, August 1, 2017)

CQUniversity lecturer giving back as multicultural advocate in diverse outer Melbourne (CQUniNEWS, September 27, 2017)

2016

Hindi classes for Wyndham (Indian Link Newspaper, February 29, 2016)

Social Media: Is it a Blessing or Curse? (Interview Podcast: SBS Radio, March 30, 2016)

Addicted to social media? Try an e-fasting plan (The Conversation, April 4, 2016)

Addicted to Social Media: Try e-fasting (Interview Podcast: ABC Far North Queensland, April 4, 2016)

Social media addicts could try some 'e-fasting' says CQUni academic (CQUniNEWS, April 4, 2016)

The article “Addicted to social media? Try an e-fasting plan” was subsequently republished by major news publications around Australia - The Age, Sydney Morning Herald, Brisbane Times, The Canberra Times, WA Today and SBS.

Ban watches (and other spy devices) in exams (Interview Podcast: Radio ECU, May 10, 2016)

Students are using ‘smart’ spy technology to cheat in exams (The Conversation, May 13, 2016)

Smart spy technology to cheat in exams (Interview Podcast: Newstalk ZB Auckland (New Zealand) radio, May 13, 2016)

Spy technology giving students an unfair advantage (Interview Podcast: 2SER community radio station, May 17, 2016)

Identify risk earlier in the business process life cycle (CQUniNEWS, May 30, 2016)

Universities banning students from wearing watches during exams (The Courier Mail, June 4, 2016) & ( The Herald Sun, June 4, 2016)

Hi-tech devices for cheating in exams (Interview Podcast: SBS Radio, June 3, 2016)

Social media scams and protection (Interview Podcast: SBS Radio, June 4, 2016)

Facebook using your name to advertise products (Interview Podcast: SBS Radio, June 8, 2016)

Changing the world one online petition at a time: how social activism went mainstream (The Conversation, July 14, 2016)

Concerns for safety bring community together (SBS, July 17, 2016)

Tracking how social activism went 'mainstream' (CQUniNEWS, July 19, 2016)

Cricket tournament aims to raise awareness of homelessness (Star Weekly, August 17, 2016)

Using Digital Technologies for Social Good ( Interview Podcast: ABC Capricornia (Queensland) radio, October 19, 2016)

Support for Hindi language classes recognised with 'Hero' award (CQUniNEWS, October 28, 2016)

Ten Tips to Safely Use Public Wi-Fi (Interview Podcast: SBS Radio, October 24, 2016)

From Kevin07 to #LockHerUp, social media proving both ‘powerful and dangerous’ (CQUniNEWS, November 28, 2016)

Social Media and Elections (Interview Podcast: SBS Radio, November 30, 2016)

2015

Melbourne staff and students respond to the 'Batman Park' distress signal (CQUniNEWS, March 12, 2015)

Is it cheating to wear a smartwatch into an exam? (The Age, June 9, 2015)

Watches banned in exam rooms: Time to ring the alarm bells (CQUniNEWS, June 9, 2015)

Australian unis purge smartwatches from exams ( iTnews, June 16, 2015)

Apple watches banned from VCE exams (The Age, August 24, 2015)

Android Wear compatibility with iPhone makes wearables accessible (The Carolinian, September 9, 2015)

Hindi Learning Classes at Your Door Step. (Interview Podcast: SBS Radio, November 20, 2015)

Bringing Hindi language classes to Melbourne’s Western suburbs (CQUniNEWS, November 25, 2015)

2011

Guest speaker suggests 'engaging, capturing and entertaining students' (CQUniNEWS, April 28, 2011)

Holiday work important for international students too (The Australian, November 18, 2011)

Leading debate to improve student prospects (CQUniNEWS, November 24, 2011)

2009

Thousands pass CQUniversity expo stand (CQUniNEWS, April 2, 2009)

CQUni's lecturers on top list (CQUniNEWS, September 25, 2009)

Recent Seminars at Melbourne Campus (CQUniNEWS, October 5, 2009)

2008

13 CQU staff on Lecturer of the Year list (CQUniNEWS, June 18, 2008)

Melbourne Campus hosts CMS Excellence Awards (CQUniNEWS, December 8, 2008)

Professional Experience

International Conference Program Committee Member and Reviewer

25th European Conference on Knowledge Management (ECKM), 6-6 September 2024, Veszprém, Hungary.

16th International Conference on Knowledge Management and Information Sharing (KMIS), 2-4 November 2020, Porto, Portugal.

24th European Conference on Knowledge Management (ECKM), 7-8 September 2023, Lisbon, Portugal.

15th International Conference on Information, Process, and Knowledge Management (eKNOW), 24-28 April 2023, Venice, Italy.

5th International Conference on Finance, Economics, Management and IT Business (FEMIB), 23-24 April 2023, Prague, Czech Republic.

45th International Conference on Information Systems, 10-13 December, 2023, Hyderabad, India.

15th International Conference on Knowledge Management and Information Sharing (KMIS), 13-15 November, 2023, Rome, Italy.

4th International Conference on Finance, Economics, Management and IT Business (FEMIB), 24-25 April 2022, Prague, Czech Republic.

8th International Conference on Information Management (ICIM 2022), 25 -27 March, 2022, South Kensington, UK.

19th International Conference on Smart Business Technologies, 14-16 July, Lisbon, Portugal. (previously ICE-B).

14th International Conference on Knowledge Management and Information Sharing (KMIS), 24-26 October, 2022, Valletta, Malta.

3rd International Conference on Finance, Economics, Management and IT Business (FEMIB), 25-26 April 2021, Prague, Czech Republic.

5th International Conference on E-commerce, E-Business and E-Government (ICEEG 2021), 28-30 April 2021, Rome, Italy.

2nd International Conference on Management of e-Commerce and e-Government, 4-6 July, 2021, (ICMECG 2021), Jeju Island, South Korea.

18th International Conference on e-Business (ICE-B 2021), 7-9 July 2021, Lieusaint-Paris, France.

ProjMAN – 8th International Conference on Project MANagement, 13-15 October 2021, Braga, Portugal.

13th International Conference on Knowledge Management and Information Sharing (KMIS), 25-27 October 2021, Online.

12th International Conference on Knowledge Management and Information Sharing (KMIS), 2-4 November 2020, Online.

17th International Conference on e-Business (ICE-B 2020), 8-10 July 2020, Lieusaint-Paris, France.

ProjMAN – 8th International Conference on Project MANagement, 21-23 October 2020, Algarve, Portugal.

10th International Conference on Innovation and Knowledge Management in Asia Pacific, 3-4 December 2020, Sydney, Australia.

6th IEEE International Conference on Information Management (ICIM 2020), 27 -29 March, 2020, South Kensington, UK.

4th International Conference on Inventive Communication and Computational Technologies (ICICCT), 28-29 May 2020, Namakkal, India.

4th International Conference on E-commerce, E-Business and E-Government (ICEEG 2020), 17-19 June 2020, Paris, France.

17th International Conference on e-Business (ICE-B 2019), 8-10 July 2020, Lieusaint-Paris, France.

ProjMAN – 8th International Conference on Project MANagement, 21-23 October 2019, Algarve, Portugal.