My qualifications and technical expertise are complemented by my enthusiasm, commitment and interpersonal skills. I am adaptable, self-motivated, and have the ability to work autonomously, but also enjoy being a team
player, and am passionate about technical instruction that exceeds customer expectations.
I have 20+ years’ experience as a Cisco, VMWare, Microsoft (Systems, SQL, Exchange) and ITIL certified trainer.
Cisco Regional Instructor Excellence.
TAFE Queensland (July 2021 - March 2024)
IS Training Solutions (Contracted to DDLS, Adelaide Consulting Group, NextTech June 2011 - April 2020) - CISCO Technical Instructor & ITIL Trainer
Excom Education April 2008 – August 2010 - CISCO & VMWare Senior Technical Trainer
1. Preparation and delivery of Cisco, Microsoft, VMWare Systems Engineering courses.
2. Design, implementation, management and troubleshooting of training networks (LAN/WAN/Virtual).
Responsible for the building of CCNA and CCNP training Lab environment:
Rack-mounted, cabled, configured, and validated 16 2810-Series routers, and 9 2960-Series Switches. This included:
(a) Training Implementation Management and Troubleshooting of Core, Distribution and Student networks (OSPF, EIGRP, RIP, BGP, STP, Frame Relay, IPv6, and Multicast)
(b) Management of Remote Access VPN/Terminal Server
(c) Demonstrating technology concepts, network designs, and hands-on (live) configurations
3. General network infrastructure maintenance and troubleshooting for production network:
(a) Router / Switch configuration changes and recommendations to Head Office IT Support.
(b) Troubleshooting networking connectivity
(c) Design & implementation of Classroom imaging system including management of classroom network and connectivity.
1. Cisco Certified Systems Instructor (CCSI)
2. Cisco Certified Network Associate (CCNA)
3. Cisco Certified Network Professional (CCNP)
5. ITIL Practitioner Trainer
6. VMWare Certified Professional (VCP3- 2009, VCP4-2010)
7. VMWare Certified Instructor (VCI, 2009)
8. Microsoft Certified Systems Engineer (MCSE, NT 4.0, 2000, and Windows 2003)
9. Microsoft Certified Trainer (MCT, 2000 - 2010)
10. Microsoft Certified Systems Administrator (MCSA: Messaging, Security)
11. Windows 2000 Microsoft Certified Database Administrator (MCDBA, 2003)
12. Microsoft Certified Desktop Support Technician (MCDST, XP and Vista)
As described above.
Cyber security
IT Networking
Customer satisfaction (Students and client organizations)