Publications
Book chapter
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The green façade: Exploring questionable green ICT practices
Chugh, R., & Kutty, S. (2026). The green façade: Exploring questionable green ICT practices. In M. D. H. Rahiem (Ed.), Towards Resilient Societies: The Synergy of Religion, Education, Health, Science, and Technology (1st ed., pp. 10-19). Abingdon, UK: CRC Press/Balkema. doi:10.1201/9781003645542-2
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Developing a social media unit for project management students
View AbstractDaemi, A., Chugh, R., & Kanagarajoo, M. V. (2022). Developing a social media unit for project management students. In J. Ninan (Ed.), Social Media for Project Management (1 ed., pp. 163-181). Boca Raton, FL: CRC Press. doi:10.1201/9781003215080
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Learning management systems and synchronous communication tools: Enablers of online education during COVID-19
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. -A. T. (2022). Learning management systems and synchronous communication tools: Enablers of online education during COVID-19. In R. Y. Chan, K. Bista, & R. M. Allen (Eds.), Online teaching and learning in higher education during COVID-19: International perspectives and experiences (1st ed., pp. 39-49). New York, NY: Routledge. doi:10.4324/9781003125921-5
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Social media for tertiary education
View AbstractChugh, R., & Ruhi, U. (2019). Social media for tertiary education. In A. Tatnall (Ed.), Encyclopedia of education and information technologies (pp. 1-6). Cham, Switzerland: Springer Nature. doi:10.1007/978-3-319-60013-0_202-1
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Learning management systems: An Overview
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. -A. T. (2019). Learning management systems: An Overview. In A. Tatnall (Ed.), Encyclopedia of education and information technologies (Living ed., pp. 1-7). Cham, Switzerland: Springer Nature. doi:10.1007/978-3-319-60013-0_248-1
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Challenges of knowledge management amidst rapidly evolving tools of social media
View AbstractChugh, R., & Joshi, M. (2017). Challenges of knowledge management amidst rapidly evolving tools of social media. In R. Chugh (Ed.), Harnessing social media as a knowledge management tool (pp. 299-314). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-0495-5.ch014
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E-government in Australia: A usability study of Australian city council websites
Chugh, R., & Grandhi, S. (2015). E-government in Australia: A usability study of Australian city council websites. In R. J. Gil-Garcia (Ed.), Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications (1 ed., pp. 215-234). Hershey, USA: IGI Global. doi:10.4018/978-1-4666-8358-7.ch098
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E-government in Australia : a usability study of Australian city council websites
View AbstractChugh, R., & Grandhi, S. (2013). E-government in Australia : a usability study of Australian city council websites. In Unknown (Ed.), E-government success around the world : cases, empirical studies, and practical recommendations. (pp. 215-234). Hershey, PA: USA: IGI Global. doi:10.4018/978-1-4666-4173-0.ch011
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Implementation strategies for ERP adoption by SMEs
View AbstractGrandhi, S., & Chugh, R. (2012). Implementation strategies for ERP adoption by SMEs. In Unknown (Ed.), Computer applications for communication, networking, and digital contents : International Conferences, FGCN and DCA 2012, Held as Part of the Future Generation Information Technology Conference, FGIT 2012, Gangneug, Korea, December 16-19, 2012. Proceedings. (pp. 210-216). Berlin, Heidelberg: Springer. Retrieved from http://dx.doi.org/10.1007/978-3-642-35594-310.1007/978-3-642-35594-3_30
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E-tailing : a snapshot of Australia’s top 25 retailers
View AbstractChugh, R., & Grandhi, S. (2012). E-tailing : a snapshot of Australia’s top 25 retailers. In Unknown (Ed.), Strategic and Pragmatic E-Business : Implications for Future Business Practices. (pp. 297-313). UK: IGI Global. Retrieved from http://www.dx.doi.org/10.4018/978-1-4666-1619-6
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Social networking for businesses : is it a boon or bane?
View AbstractChugh, R. (2012). Social networking for businesses : is it a boon or bane?. In Unknown (Ed.), Handbook of research on business social networking : organizational, managerial, and technological dimensions Vol. 1. (pp. 603-618). Portugal: IGI Global. Retrieved from http://dx.doi.org/10.4018/978-1-61350-168-9
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A unified view of enablers, barriers, and readiness of small to medium enterprises for e-business adoption
View AbstractChugh, R., & Gupta, P. (2010). A unified view of enablers, barriers, and readiness of small to medium enterprises for e-business adoption. In M. M. Cruz-Cunha, & J. Varaja?o (Eds.), E-business issues, challenges and opportunities for SMEs : driving competitiveness (pp. 291-312). Hershey, PA: Business Science Reference. doi:10.4018/978-1-61692-880-3
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E-learning tools and their impact on pedagogy
View AbstractChugh, R. (2010). E-learning tools and their impact on pedagogy. In D. S. Ubha, & J. Kaur (Eds.), Emerging paradigms in commerce and management (pp. 58-81). India: GSSDGS College.
Journal article
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Artificial Intelligence Technologies in Nursing Clinical Decision-Making: An Umbrella Review
Cant, R., Ryan, C., & Chugh, R. (2026). Artificial Intelligence Technologies in Nursing Clinical Decision-Making: An Umbrella Review. Journal of Advanced Nursing, 1-16. doi:10.1111/jan.70579
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Promises and perils of generative artificial intelligence: A narrative review informing its ethical and practical applications in clinical exercise physiology
View AbstractLederman, O., Llana, A., Murray, J., Stanton, R., Chugh, R., Haywood, D., . . . Hart, N. H. (2025). Promises and perils of generative artificial intelligence: A narrative review informing its ethical and practical applications in clinical exercise physiology. BMC Sports Science, Medicine and Rehabilitation, 17, 1-11. doi:10.1186/s13102-025-01182-7
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Generative AI as a learning assistant in ICT education: Student perspectives and educational implications
View AbstractChugh, R., Turnbull, D., Kutty, S., Sabrina, F., Rashid, M. M., Morshed, A., . . . Subramani, S. (2025). Generative AI as a learning assistant in ICT education: Student perspectives and educational implications. Education and Information Technologies, 30(16), 23693-23728. doi:10.1007/s10639-025-13686-3
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Navigating ethical challenges in generative AI-enhanced research: The ETHICAL framework for responsible generative AI use
View AbstractEacersall, D., Pretorius, L., Smirnov, I., Spray, E., Illingworth, S., Chugh, R., . . . Howell, K. A. (2025). Navigating ethical challenges in generative AI-enhanced research: The ETHICAL framework for responsible generative AI use. Journal of Applied Learning and Teaching, 8(2), 1-14. doi:10.37074/jalt.2025.8.2.9
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Virtual reality and augmented reality-supported K-12 STEM learning: Trends, advantages and challenges
View AbstractJiang, H., Zhu, D., Chugh, R., Turnbull, D., & Jin, W. (2025). Virtual reality and augmented reality-supported K-12 STEM learning: Trends, advantages and challenges. Education and Information Technologies, 30(9), 12827-12863. doi:10.1007/s10639-024-13210-z
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Funny or risky? Humour in health-related social media
View AbstractGalea, G., Chugh, R., & Mainey, L. (2025). Funny or risky? Humour in health-related social media. Online Journal of Communication and Media Technologies, 15(2), 1-13. doi:10.30935/ojcmt/16312
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The promise and pitfalls: A literature review of generative artificial intelligence as a learning assistant in ICT education
View AbstractChugh, R., Turnbull, D., Morshed, A., Sabrina, F., Azad, S., Rashid, M. M., . . . Subramani, S. (2025). The promise and pitfalls: A literature review of generative artificial intelligence as a learning assistant in ICT education. Computer Applications in Engineering Education, 33(2), 1-18. doi:10.1002/cae.70002
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Exploring the effects of technology-related informal mathematics learning activities: A structural equation modeling analysis
View AbstractJiang, H., Chugh, R., Turnbull, D., Wang, X., & Chen, S. (2025). Exploring the effects of technology-related informal mathematics learning activities: A structural equation modeling analysis. International Journal of Science and Mathematics Education, 23(1), 49-69. doi:10.1007/s10763-024-10456-4
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Using grounded theory method in social media studies: A scoping review
View AbstractGalea, G., Mainey, L., & Chugh, R. (2025). Using grounded theory method in social media studies: A scoping review. International Journal of Qualitative Methods, 24, 1-13. doi:10.1177/16094069251328155
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Ant colony optimization-based solution to optimize load balancing and throughput for 5G and beyond heterogeneous networks
View AbstractAlam, M. J., Chugh, R., Azad, S., & Hossain, M. R. (2024). Ant colony optimization-based solution to optimize load balancing and throughput for 5G and beyond heterogeneous networks. EURASIP Journal on Wireless Communications and Networking, 2024, 1-23. doi:10.1186/s13638-024-02376-2
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Soft skills and learning methods for 21st-century project management: A review
View AbstractKearney, J., Bond-Barnard, T., & Chugh, R. (2024). Soft skills and learning methods for 21st-century project management: A review. International Journal of Information Systems and Project Management, 12(4), 5-20. doi:10.12821/ijispm120401
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Longitudinal analysis of teacher self-efficacy evolution during a STEAM professional development program: A qualitative case study
View AbstractJiang, H., Chugh, R., Zhai, X., Wang, K., & Wang, X. (2024). Longitudinal analysis of teacher self-efficacy evolution during a STEAM professional development program: A qualitative case study. Humanities and Social Sciences Communications, 11, 1-16. doi:10.1057/s41599-024-03655-5
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Optimizing cell association in 5G and beyond networks: A modified load-aware biased technique
View AbstractAlam, M. J., Chugh, R., Azad, S., & Hossain, M. R. (2024). Optimizing cell association in 5G and beyond networks: A modified load-aware biased technique. Telecommunication Systems, 87, 731-742. doi:10.1007/s11235-024-01202-w
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Why should we care about social media codes of conduct in healthcare organisations? A systematic literature review
View AbstractGalea, G., Chugh, R., & Luck, J. (2024). Why should we care about social media codes of conduct in healthcare organisations? A systematic literature review. Journal of Public Health, 32(7), 1205-1217. doi:10.1007/s10389-023-01894-5
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Mobile applications in nursing science education: A scoping review with snowballing method
View AbstractRyan, C., Vanderburg, M., Chugh, R., Johnston, K., Clapperton, R., Bond, K., . . . James, C. (2024). Mobile applications in nursing science education: A scoping review with snowballing method. Nurse Education Today, 138, 1-9. doi:10.1016/j.nedt.2024.106215
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Generative AI in higher education: Perspectives of students, educators and administrators
View AbstractKutty, S., Chugh, R., Perera, P., Neupane, A., Jha, M., Li, L., . . . Perera, N. C. (2024). Generative AI in higher education: Perspectives of students, educators and administrators. Journal of Applied Learning and Teaching, 7(2), 47-60. doi:10.37074/jalt.2024.7.2.27
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Distance-based cell range extension and almost blank sub-frame for load balancing and interference mitigation in 5G and beyond heterogeneous networks
View AbstractAlam, M. J., Hossain, M. R., Chugh, R., & Azad, S. (2024). Distance-based cell range extension and almost blank sub-frame for load balancing and interference mitigation in 5G and beyond heterogeneous networks. Engineering Reports, 6(5), 1-14. doi:10.1002/eng2.12772
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ChatGPT in higher education - A synthesis of the literature and a future research agenda
View AbstractBhullar, P. S., Joshi, M., & Chugh, R. (2024). ChatGPT in higher education - A synthesis of the literature and a future research agenda. Education and Information Technologies, 29(16), 21501-21522. doi:10.1007/s10639-024-12723-x
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Breaking boundaries: Unveiling hurdles in embracing internet banking services in Sub-Saharan Africa
View AbstractJibril, A. B., Pobee, F., Gochhait, S., & Chugh, R. (2024). Breaking boundaries: Unveiling hurdles in embracing internet banking services in Sub-Saharan Africa. Cogent Economics and Finance, 12(1), 1-23. doi:10.1080/23322039.2024.2330436
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Exploring empathy in project management: Workplace narratives inspiring reflection and discussion
View AbstractEwin, N., Chugh, R., & Muurlink, O. (2024). Exploring empathy in project management: Workplace narratives inspiring reflection and discussion. Procedia Computer Science, 239, 2082-2089. doi:10.1016/j.procs.2024.06.395
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Digital Literacy, PBL Pedagogies and Drones for Preservice Teachers
View AbstractVanderburg, M., Vanderburg, R., Cowling, M., Chugh, R., & Sankey, M. (2023). Digital Literacy, PBL Pedagogies and Drones for Preservice Teachers. ASCILITE Publications, 2023, 583-587. doi:10.14742/apubs.2023.585
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An overview of LTE/LTE-A heterogeneous networks for 5G and beyond
View AbstractAlam, M. J., Hossain, M. R., Azad, S., & Chugh, R. (2023). An overview of LTE/LTE-A heterogeneous networks for 5G and beyond. Transactions on Emerging Telecommunications Technologies, 34(8), 1-22. doi:10.1002/ett.4806
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Learning management systems and social media: a case for their integration in higher education institutions
View AbstractTurnbull, D., Chugh, R., & Luck, J. (2023). Learning management systems and social media: a case for their integration in higher education institutions. Research in Learning Technology, 31, 1-16. doi:10.25304/rlt.v31.2814
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Implementing educational technology in Higher Education Institutions: A review of technologies, stakeholder perceptions, frameworks and metrics
View AbstractChugh, R., Turnbull, D., Cowling, M. A., Vanderburg, R., & Vanderburg, M. A. (2023). Implementing educational technology in Higher Education Institutions: A review of technologies, stakeholder perceptions, frameworks and metrics. Education and Information Technologies, 28, 16403. doi:10.1007/s10639-023-11846-x
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Gamification in education: A citation network analysis using CitNetExplorer
View AbstractChugh, R., & Turnbull, D. (2023). Gamification in education: A citation network analysis using CitNetExplorer. Contemporary Educational Technology, 15(2), 1-21. doi:10.30935/cedtech/12863
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Modeling the impact of intrinsic coding interest on STEM career interest: Evidence from senior high school students in two large Chinese cities
View AbstractJiang, H., Chugh, R., Turnbull, D., Wang, X., & Chen, S. (2023). Modeling the impact of intrinsic coding interest on STEM career interest: Evidence from senior high school students in two large Chinese cities. Education and Information Technologies, 28(3), 2639-2659. doi:10.1007/s10639-022-11277-0
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An online parsing framework for semi-structured streaming system logs of Internet of Things systems
View AbstractBhattacharya, S., Ray, B., Chugh, R., & Gordon, S. (2023). An online parsing framework for semi-structured streaming system logs of Internet of Things systems. IEEE Open Journal of Instrumentation and Measurement, 2(2023), 1-18. doi:10.1109/ojim.2022.3232650
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Systematic-narrative hybrid literature review: A strategy for integrating a concise methodology into a manuscript
View AbstractTurnbull, D., Chugh, R., & Luck, J. (2023). Systematic-narrative hybrid literature review: A strategy for integrating a concise methodology into a manuscript. Social Sciences and Humanities Open, 7(1), 1-4. doi:10.1016/j.ssaho.2022.100381
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Challenges and critical success factors of digital communication, collaboration and knowledge sharing in project management virtual teams: a review
View AbstractSwart, K., Bond-Barnard, T., & Chugh, R. (2022). Challenges and critical success factors of digital communication, collaboration and knowledge sharing in project management virtual teams: a review. International Journal of Information Systems and Project Management, 10(4), 59-75. doi:10.12821/ijispm100404
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How do mathematics interest and self-efficacy influence coding interest and self-efficacy? A structural equation modeling analysis
View AbstractJiang, H., Turnbull, D., Wang, X., Chugh, R., Dou, Y., & Chen, S. (2022). How do mathematics interest and self-efficacy influence coding interest and self-efficacy? A structural equation modeling analysis. International Journal of Educational Research, 115, 1-16. doi:10.1016/j.ijer.2022.102058
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Mapping the cultural characteristics of subcontinent students and the challenges to their academic success
View AbstractChugh, R., Macht, S., Kansal, M., Grose, R., Shah, M., & Weber, A. (2022). Mapping the cultural characteristics of subcontinent students and the challenges to their academic success. PLoS ONE, 17(8 August), 1-14. doi:10.1371/journal.pone.0272159
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Supervisory feedback to postgraduate research students: a literature review
View AbstractChugh, R., Macht, S., & Harreveld, B. (2022). Supervisory feedback to postgraduate research students: a literature review. Assessment and Evaluation in Higher Education, 47(5), 683-697. doi:10.1080/02602938.2021.1955241
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An Overview of the Common Elements of Learning Management System Policies in Higher Education Institutions
View AbstractTurnbull, D., Chugh, R., & Luck, J. (2022). An Overview of the Common Elements of Learning Management System Policies in Higher Education Institutions. TechTrends, 66(5), 855-867. doi:10.1007/s11528-022-00752-7
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Alleviating cross-cultural challenges of Indian subcontinent students: University staff perspectives
View AbstractKansal, M., Chugh, R., Weber, A., Macht, S., Grose, R., & Shah, M. (2022). Alleviating cross-cultural challenges of Indian subcontinent students: University staff perspectives. Tertiary Education and Management, 28(2), 171-185. doi:10.1007/s11233-022-09094-8
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A comparative study between design thinking, agile, and design sprint methodologies
View AbstractWangsa, K., Chugh, R., Karim, S., & Sandu, R. (2022). A comparative study between design thinking, agile, and design sprint methodologies. International Journal of Agile Systems and Management, 15(2), 225-242. doi:10.1504/ijasm.2022.124916
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Robotic Process Automation: A review of organizational grey literature
View AbstractChugh, R., Macht, S., & Hossain, R. (2022). Robotic Process Automation: A review of organizational grey literature. International Journal of Information Systems and Project Management, 10(1), 5-26. doi:10.12821/ijispm100101
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Sociotechnical drivers and barriers in the consumer adoption of personal health records: Empirical investigation
View AbstractRuhi, U., Majedi, A., & Chugh, R. (2021). Sociotechnical drivers and barriers in the consumer adoption of personal health records: Empirical investigation. JMIR Medical Informatics, 9(9), 1-22. doi:10.2196/30322
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Glitches and hitches: Sessional academic staff viewpoints on academic integrity and academic misconduct
View AbstractLuck, J., Chugh, R., Turnbull, D., & Pember, E. R. (2021). Glitches and hitches: Sessional academic staff viewpoints on academic integrity and academic misconduct. Higher Education Research & Development, 1-16. doi:10.1080/07294360.2021.1890697
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Empathy of project management students and why it matters
View AbstractEwin, N., Chugh, R., Muurlink, O. T., Jarvis, J. H., & Luck, J. -A. T. (2021). Empathy of project management students and why it matters. Procedia Computer Science, 181, 503-510. doi:10.1016/j.procs.2021.01.196
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Back to the classroom: Educating sessional teaching staff about academic integrity
View AbstractChugh, R., Luck, J. -A. T., Turnbull, D. J., & Pember, E. R. (2021). Back to the classroom: Educating sessional teaching staff about academic integrity. Journal of Academic Ethics, 19(1), 115-134. doi:10.1007/s10805-021-09390-9
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Issues in learning management systems implementation: A comparison of research perspectives between Australia and China
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. -A. T. (2021). Issues in learning management systems implementation: A comparison of research perspectives between Australia and China. Education and Information Technologies, 26(4), 3789-3810. doi:10.1007/s10639-021-10431-4
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Social media usage by higher education academics: A scoping review of the literature
View AbstractChugh, R., Grose, R. J., & Macht, S. A. (2021). Social media usage by higher education academics: A scoping review of the literature. Education and Information Technologies, 26(1), 983-999. doi:10.1007/s10639-020-10288-z
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The use of case study design in learning management system research: A label of convenience?
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. (2021). The use of case study design in learning management system research: A label of convenience?. International Journal of Qualitative Methods, 20, 1-11. doi:10.1177/16094069211004148
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Transitioning to e-learning during the COVID-19 pandemic: How have higher education institutions responded to the challenge?
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. -A. T. (2021). Transitioning to e-learning during the COVID-19 pandemic: How have higher education institutions responded to the challenge?. Education and Information Technologies, 26(5), 6401-6419. doi:10.1007/s10639-021-10633-w
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Utility, value and benefits of contemporary personal health records: Integrative review and conceptual synthesis
View AbstractRuhi, U., & Chugh, R. (2021). Utility, value and benefits of contemporary personal health records: Integrative review and conceptual synthesis. Journal of Medical Internet Research, 23(4), 1-17. doi:10.2196/26877
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Social media in project management: A systematic narrative literature review
View AbstractDaemi, A., Chugh, R., & Kanagarajoo, M. V. (2020). Social media in project management: A systematic narrative literature review. International Journal of Information Systems and Project Management, 8(4), 5-21. doi:10.12821/ijispm080401
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Why do Mongolian students choose to study in Australia?
View AbstractShah, M., Kansal, M., & Chugh, R. (2020). Why do Mongolian students choose to study in Australia?. International Journal of Comparative Education and Development, 23(1), 1-13. doi:10.1108/IJCED-07-2020-0034
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Stalking and other forms of dating violence: Lessons learned from you in relation to cyber safety
View AbstractChugh, R., & Guggisberg, M. (2020). Stalking and other forms of dating violence: Lessons learned from you in relation to cyber safety. Journal of Interpersonal Violence, 1-25. doi:10.1177/0886260520966674
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Learning management systems: A review of the research methodology literature in Australia and China
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. -A. T. J. (2020). Learning management systems: A review of the research methodology literature in Australia and China. International Journal of Research and Method in Education, 1-15. doi:10.1080/1743727X.2020.1737002
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Likes, comments and shares on social media: Exploring user engagement with a state tourism Facebook page
View AbstractChugh, R., Patel, S. B., Patel, N., & Umar, R. (2019). Likes, comments and shares on social media: Exploring user engagement with a state tourism Facebook page. International Journal of Web Based Communities, 15(2), 104-122. doi:10.1504/ijwbc.2019.10020618
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Do we trust the internet? Ignorance and overconfidence in downloading and installing potentially spyware-infected software
View AbstractHowah, K., & Chugh, R. (2019). Do we trust the internet? Ignorance and overconfidence in downloading and installing potentially spyware-infected software. Journal of Global Information Management, 27(3), 87-100. doi:10.4018/JGIM.2019070105
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Disaster fundraising via social media: A case study of non-resident Nepalese community in Australia
View AbstractChugh, R. (2018). Disaster fundraising via social media: A case study of non-resident Nepalese community in Australia. WSEAS Transactions on Environment and Development, 14, 636-642. Retrieved from http://www.wseas.org/multimedia/journals/environment/2018/b345915-095.pdf
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Tacit knowledge transfer in Australian universities: Exploring the barriers and enablers
View AbstractChugh, R. (2018). Tacit knowledge transfer in Australian universities: Exploring the barriers and enablers. MATEC Web of Conferences, 210, 1-7. doi:10.1051/matecconf/201821004054
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Social media in higher education: A literature review of Facebook
View AbstractChugh, R., & Ruhi, U. (2018). Social media in higher education: A literature review of Facebook. Education and Information Technologies, 23(2), 605-616. doi:10.1007/s10639-017-9621-2
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Enhancıng students’ learnıng experıences and recourses through the adoptıon of e-exams at CQUnıversıty
View AbstractWibowo, S., Grandhi, S., & Chugh, R. (2018). Enhancıng students’ learnıng experıences and recourses through the adoptıon of e-exams at CQUnıversıty. Asia Pacific Journal of Contemporary Education and Communication Technology, 4(1), 1-11. doi:10.25275/apjcectv4i1edu1
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Teaching tools: Tethered to screens: A dilemma
View AbstractChugh, R. (2018). Teaching tools: Tethered to screens: A dilemma. Education Technology Solutions, 85(Nov/Dec 2018), 58-60. Retrieved from https://search.informit.com.au/documentSummary;dn=094325805325595;res=IELBUS
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Barriers and enablers of tacit knowledge transfer in Australian higher education institutions
View AbstractChugh, R. (2017). Barriers and enablers of tacit knowledge transfer in Australian higher education institutions. International Journal of Education and Learning Systems, 2, 272-276. Retrieved from http://www.iaras.org/iaras/filedownloads/ijels/2017/002-0029(2017).pdf
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Lessons learned from enterprise resource planning (ERP) implementations in an Australian company
View AbstractChugh, R., Sharma, S. C., & Cabrera, A. (2017). Lessons learned from enterprise resource planning (ERP) implementations in an Australian company. International Journal of Enterprise Information Systems, 13(3), 23-35. doi:10.4018/IJEIS.2017070102
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Curriculum design for distance education in the tertiary sector
View AbstractChugh, R., Ledger, S., & Shields, R. (2017). Curriculum design for distance education in the tertiary sector. Turkish Online Journal of Distance Education, 18(02), 4-15. doi:10.17718/tojde.306552
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Rethinking project management education: A humanistic approach based on design thinking
View AbstractEwin, N., Luck, J., Chugh, R., & Jarvis, J. (2017). Rethinking project management education: A humanistic approach based on design thinking. Procedia Computer Science, 121, 503-510. doi:10.1016/j.procs.2017.11.067
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Environmentally sustainable information and communication technology usage: Awareness and practices of Indian information and communication technology professionals
View AbstractChugh, R., Wibowo, S., & Grandhi, S. (2016). Environmentally sustainable information and communication technology usage: Awareness and practices of Indian information and communication technology professionals. Journal of Cleaner Production, 131, 435-446. doi:10.1016/j.jclepro.2016.05.004
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Digital badges: Rewards for learning?
View AbstractShields, R., & Chugh, R. (2017). Digital badges: Rewards for learning?. Education and Information Technologies, 22(4), 1817-1824. doi:10.1007/s10639-016-9521-x
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A pilot study of an electronic exam system at an Australian university
View AbstractWibowo, S., Grandhi, S., Chugh, R., & Sawir, E. (2016). A pilot study of an electronic exam system at an Australian university. Journal of Educational Technology Systems, 45(1), 5-33. doi:10.1177/0047239516646746
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An empirical study of customers’ purchase intensions from Australian group buying sites
View AbstractGrandhi, S., Chugh, R., & Wibowo, S. (2016). An empirical study of customers’ purchase intensions from Australian group buying sites. Journal of Internet and e-business studies., (2016), 1-12. doi:10.5171/2016.732154
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International student wellbeing and academic progress
View AbstractSibley, J., Hamilton, D., & Chugh, R. (2015). International student wellbeing and academic progress. International student experience journal., 3(2), 2-9. Retrieved from http://isejournal.weebly.com/current-issue.html
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Is it cheating to wear a smartwatch into an exam?
View AbstractChugh, R. (2015). Is it cheating to wear a smartwatch into an exam?. Age., (2015), 19. Retrieved from http://www.theage.com.au/
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Mandating the transfer of tacit knowledge in Australian universities
View AbstractChugh, R., Wibowo, S., & Grandhi, S. (2015). Mandating the transfer of tacit knowledge in Australian universities. Journal of organizational knowledge management., (2015), 1-10. Retrieved from http://www.ibimapublishing.com/journals/jokm/2015/297669/a297669.html
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SIRFrt method : assessing and improving maintenance reliability
View AbstractSharma, S., Chugh, R., & Mather, N. (2015). SIRFrt method : assessing and improving maintenance reliability. Reliability : theory and applications., 10(2), 59-68. Retrieved from http://gnedenko-forum.org/journal/2015/022015/rta_2_2015-07.pdf
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Role of human resource information systems in an educational organization
View AbstractChugh, R. (2014). Role of human resource information systems in an educational organization. Journal of advanced management science., 2(2), 149-153. doi:10.12720/joams.2.2.149-153
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Why Business Intelligence? : Significance of Business Intelligence tools and integrating BI governance with corporate governance
View AbstractChugh, R., & Grandhi, S. (2013). Why Business Intelligence? : Significance of Business Intelligence tools and integrating BI governance with corporate governance. International journal of e-entrepreneurship and innovation., 4(2), 1-14. doi:10.4018/IJEEI
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Workplace dimensions : tacit knowledge sharing in universities
View AbstractChugh, R. (2013). Workplace dimensions : tacit knowledge sharing in universities. Journal of advanced management science., 1(1), 24-28. Retrieved from http://dx.doi.org/10.12720/joams
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Holiday work important for international students too
View AbstractChugh, R. (2011). Holiday work important for international students too. Australian : higher education., (2011, November 18), 1. Retrieved from http://www.theaustralian.com.au/
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All about keywords : the rise and rise of social bookmarking
View AbstractChugh, R. (2010). All about keywords : the rise and rise of social bookmarking. Education technology solutions., 38, 74-76.
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Foray into blogosphere
View AbstractChugh, R. (2009). Foray into blogosphere. Education technology solutions., 29, 58-62.
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New paradigms in the teaching and learning of accounting : use of educational blogs for reflective thinking
View AbstractJoshi, M., & Chugh, R. (2009). New paradigms in the teaching and learning of accounting : use of educational blogs for reflective thinking. International journal of education and development using information and communication technology., 5(3), 1-11. Retrieved from http://ijedict.dec.uwi.edu/viewissue.php?id=21
Report
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Engaging with international students: Key strategies for effective cross-cultural interactions
View AbstractWeber, A., Chugh, R., Macht, S., & Kansal, M. (2025). Engaging with international students: Key strategies for effective cross-cultural interactions. Rockhampton, QLD: CQUniversity Australia. Retrieved from https://www.cqu.edu.au/
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AI-powered pedagogy: Generative AI as a learning assistant in the ICT discipline
View AbstractChugh, R., Morshed, A., Sabrina, F., Azad, S., Rashid, M. D. M., Kaisar, S., . . . Turnbull, D. (2025). AI-powered pedagogy: Generative AI as a learning assistant in the ICT discipline. Rockhampton, QLD: CQUniversity Australia.
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Opportunities and impacts for Australia arising from the uptake of artificial intelligence (AI) technologies
View AbstractChugh, R. (2024). Opportunities and impacts for Australia arising from the uptake of artificial intelligence (AI) technologies: Senate Inquiry on Adopting Artificial Intelligence (AI) (Submission No. 205). Online: Parliament of Australia. Retrieved from https://www.aph.gov.au/
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Submission: Victorian Parliament Electoral Matters Committee’s inquiry into the impact of social media on elections and electoral administration
Chugh, R. (2020). Submission: Victorian Parliament Electoral Matters Committee’s inquiry into the impact of social media on elections and electoral administration (EMC Submission No. 72). Victorian Parliament. Retrieved from https://www.parliament.vic.gov.au/
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Cross cultural engagement with students from the subcontinent: Challenges and Strategies
View AbstractKansal, M., Chugh, R., Macht, S., Weber, A., Shah, M., & Grose, R. (2020). Cross cultural engagement with students from the subcontinent: Challenges and Strategies. Melbourne, Vic: CQUniversity Australia. doi:10.25946/19492208
Internet publication
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Selling your old laptop or phone? You might be handing over your data too
View AbstractChugh, R. (2025). Selling your old laptop or phone? You might be handing over your data too. The Conversation: The Conversation Australia and New Zealand. Retrieved from https://theconversation.com/
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ChatGPT is changing the way we write. Here’s how – and why it’s a problem
View AbstractChugh, R. (2024). ChatGPT is changing the way we write. Here’s how – and why it’s a problem. The Conversation: The Conversation Australia and New Zealand. Retrieved from https://theconversation.com/
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Should you charge your phone overnight? Will ‘overcharging’ make it explode? Common battery myths debunked
View AbstractChugh, R. (2023). Should you charge your phone overnight? Will ‘overcharging’ make it explode? Common battery myths debunked. The Conversation: The Conversation Australia and New Zealand. Retrieved from https://theconversation.com/
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It’s 2022. Why do we still not have waterproof phones
View AbstractChugh, R. (2022). It’s 2022. Why do we still not have waterproof phones. The Conversation. Retrieved from https://theconversation.com/
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Can your mobile phone get a virus? Yes – and you’ll have to look carefully to see the signs
View AbstractChugh, R. (2022). Can your mobile phone get a virus? Yes – and you’ll have to look carefully to see the signs. The Conversation. Retrieved from https://theconversation.com/
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Upon my death, delete: How to plan your digital legacy
View AbstractChugh, R. (2022). Upon my death, delete: How to plan your digital legacy. The Guardian: Guardian Australia. Retrieved from https://www.theguardian.com/
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Feedback from supervisors can be a good or bad experience. Here’s how to get it right
View AbstractChugh, R., Harreveld, R. E., & Macht, S. A. (2021). Feedback from supervisors can be a good or bad experience. Here’s how to get it right. The Conversation. Retrieved from https://theconversation.com/
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Phone wet and won’t turn on? Here’s how to deal with water damage (hint: soaking it in rice won’t work)
View AbstractChugh, R. (2021). Phone wet and won’t turn on? Here’s how to deal with water damage (hint: soaking it in rice won’t work). The Conversation. Retrieved from https://theconversation.com/
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Apple’s iPhone 12 comes without a charger: A smart waste-reduction move, or clever cash grab?
View AbstractCowling, M. A., & Chugh, R. (2020). Apple’s iPhone 12 comes without a charger: A smart waste-reduction move, or clever cash grab?. The Conversation. Retrieved from https://theconversation.com/
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By persisting with COVIDSafe, Australia risks missing out on globally trusted contact tracing
View AbstractChugh, R. (2020). By persisting with COVIDSafe, Australia risks missing out on globally trusted contact tracing. The Conversation. Retrieved from https://theconversation.com/
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Charging your phone using a public USB port? Beware of ‘juice jacking’
View AbstractChugh, R. (2020). Charging your phone using a public USB port? Beware of ‘juice jacking’. The Conversation. Retrieved from https://theconversation.com/
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All publicly funded research could soon be free for you, the taxpayer, to read
View AbstractChugh, R., & Howah, K. (2019). All publicly funded research could soon be free for you, the taxpayer, to read. The Conversation. Retrieved from https://theconversation.com/
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Facebook is fighting social media identity theft in India, but it’s a global problem
Chugh, R. (2017). Facebook is fighting social media identity theft in India, but it’s a global problem. The Conversation. Retrieved from https://theconversation.com/
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One year on, is Australia’s cybersecurity strategy on track? Experts respond
Chugh, R., Gill, A. Q., & Simpson, L. (2017). One year on, is Australia’s cybersecurity strategy on track? Experts respond. The Conversation. Retrieved from https://theconversation.com/
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One year on, is Australia’s cybersecurity strategy on track? Experts respond
View AbstractChugh, R., Gill, A. Q., & Simpson, L. (2017). One year on, is Australia’s cybersecurity strategy on track? Experts respond. The Conversation. Retrieved from https://theconversation.com/
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The role and use of social media in higher education
View AbstractChugh, R. (2017). The role and use of social media in higher education. Higher Education Review: Higher Education Review. Retrieved from https://www.thehighereducationreview.com/
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Explainer: What election candidates can and can't say on social media
Chugh, R. (2017). Explainer: What election candidates can and can't say on social media. Fairfax Media. Retrieved from http://www.theage.com.au/
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Changing the world one online petition at a time: how social activism went mainstream
View AbstractKansal, M., & Chugh, R. (2016). Changing the world one online petition at a time: how social activism went mainstream. The Conversation: The Conversation. Retrieved from https://theconversation.com/
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Students are using ‘smart’ spy technology to cheat in exams
View AbstractChugh, R. (2016). Students are using ‘smart’ spy technology to cheat in exams. The Conversation: The Conversation. Retrieved from https://theconversation.com/
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Addicted to social media? Try an e-fasting plan
View AbstractChugh, R. (2016). Addicted to social media? Try an e-fasting plan. The Conversation: The Conversation. Retrieved from https://theconversation.com/addicted-to-social-media-try-an-e-fasting-plan-56804
Conference paper
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Sell not, TEL not: Minimising uptake failure of Technology-enhanced learning pedagogies - A pilot study
View AbstractBond, K., Chugh, R., Ryan, C., Johnston, K., Flanders, M., Vanderburg, M., & Clapperton, R. (2024). Sell not, TEL not: Minimising uptake failure of Technology-enhanced learning pedagogies - A pilot study. In The proceedings of the 2024 ASCILITE Conference: Navigating the Terrain: Emerging frontiers in learning spaces, pedagogies, and technologies (pp. 477-482). Online: Australasian Society for Computers in Learning in Tertiary Education. doi:10.14742/apubs.2024.1206
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Managing adverse commentary on social media: A case study of an Australian health organisation
View AbstractGalea, G., Chugh, R., & Mainey, L. (2024). Managing adverse commentary on social media: A case study of an Australian health organisation. In J. Filipe, M. Śmiałek, A. Brodsky, & S. Hammoudi (Eds.), Proceedings of the 26th International Conference on Enterprise Information Systems - (Volume 2) Vol. 2 (pp. 443-448). Online: Science and Technology Publications. doi:10.5220/0012552800003690
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Embracing reflexivity: Exploring deeper partnerships during an interdisciplinary technology-focused research project
View AbstractBond, K., Vanderburg, M., Chugh, R., Johnston, K., Flanders, M., Clapperton, R., & Ryan, C. (2023). Embracing reflexivity: Exploring deeper partnerships during an interdisciplinary technology-focused research project. In T. Cochrane, V. Narayan, C. Brown, K. MacCallum, E. Bone, C. Deneen, . . . B. Hurren (Eds.), 2023: ASCILITE 2023 Conference Proceedings: People, Partnerships and Pedagogies (pp. 296-301). Online: Australasian Society for Computers in Learning in Tertiary Education. doi:10.14742/apubs.2023.591
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Multi-objective solution of reducing call drop rate and maximizing throughput by ant colony optimization in 5G heterogeneous networks
View AbstractAlam, M. J., Hossain, M. R., Chugh, R., & Azad, S. (2023). Multi-objective solution of reducing call drop rate and maximizing throughput by ant colony optimization in 5G heterogeneous networks. In ICNSC 2023 - 20th IEEE International Conference on Networking, Sensing and Control (pp. 1-6). Piscataway, NJ: IEEE. doi:10.1109/ICNSC58704.2023.10319017
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Impact of Deep Feature Synthesis on Deep Learning in Electronic Transaction Fraud Detection
View AbstractUddin, M. N., Azad, S., Hossain, M. R., & Chugh, R. (2023). Impact of Deep Feature Synthesis on Deep Learning in Electronic Transaction Fraud Detection. In 2023 IEEE 3rd International Conference on Software Engineering and Artificial Intelligence (SEAI) (pp. 204-208). Piscataway, NJ: IEEE. doi:10.1109/seai59139.2023.10217777
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A review on digital twin technology in healthcare
View AbstractShrivastava, M., Chugh, R., Gochhait, S., & Jibril, A. B. (2023). A review on digital twin technology in healthcare. In International Conference on Innovative Data Communication Technologies and Application, ICIDCA 2023 - Proceedings (pp. 741-745). Piscataway, NJ: Institute of Electrical and Electronics Engineers(IEEE). doi:10.1109/ICIDCA56705.2023.10099646
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Creating an inclusive educational environment for vocational learning: A tale of two cities
View AbstractTurnbull, D. J., Chugh, R., & Luck, J. -A. T. (2021). Creating an inclusive educational environment for vocational learning: A tale of two cities. In S. Gregory, S. Warburton, & M. Schier (Eds.), Back to the Future: ASCILITE 21: Proceedings ASCILITE 2021 in Armidale (pp. 334-339). Online: ASCILITE. Retrieved from https://2021conference.ascilite.org/proceedings/
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Learning management systems: A review of the research methodology literature in Australia and China
View AbstractTurnbull, D. J., Ritesh, C., & Luck, J. (2020). Learning management systems: A review of the research methodology literature in Australia and China. In Scholarship of Tertiary Teaching Online Conference (pp. 30). Online: Central Queensland University. Retrieved from https://cloudstor.aarnet.edu.au/plus/s/EVNVVifqiGGeQMM
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Cross-cultural challenges in teaching and supporting Sub-Continent students: Views of academic and professional staff
View AbstractChugh, R., Grose, R. J., Macht, S. A., Kansal, M., Shah, M., & Weber, A. D. (2019). Cross-cultural challenges in teaching and supporting Sub-Continent students: Views of academic and professional staff. In Virtual Scholarship of Tertiary Teaching Conference (pp. 1). Online: CQUniversity Australia. Retrieved from http://lts.cqu.edu.au/conf/
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One LMS, Two Countries: Exploring the differences between Australia and China when using Learning Management Systems in TAFE
Turnbull, D., Luck, J., & Chugh, R. (2019). One LMS, Two Countries: Exploring the differences between Australia and China when using Learning Management Systems in TAFE. In Virtual Scholarship of Tertiary Teaching Conference (pp. 1). Online: CQUniversity Australia. Retrieved from http://lts.cqu.edu.au/conf/
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Scholarship among casual academics: Understanding and implementing the TEQSA requirements
View AbstractChapman, G., Bertone, S., Macht, S., Chugh, R., Fleming, J., Franettovich, M., & Whan, T. (2019). Scholarship among casual academics: Understanding and implementing the TEQSA requirements. In 33rd Annual Australian & New Zealand Academy of Management Conference (pp. 1265). Online: Australia & New Zealand Academy of Management. Retrieved from https://www.anzam.org/
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Tacit knowledge transfer: Information technology usage in universities
View AbstractChugh, R. (2019). Tacit knowledge transfer: Information technology usage in universities. In J. Bernardino, A. Salgado, & J. Filipe (Eds.), IC3K 2019: Proceedings of the 11th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management Vol. 3 KMIS (pp. 349-355). Setubal, Portugal: SCITEPRESS - Science and Technology Publications. doi:10.5220/0008355603490355
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Learning management systems in the workplace: A literature review
View AbstractSabharwal, R., Hossain, M. R., Chugh, R., & Wells, M. (2018). Learning management systems in the workplace: A literature review. In M. J. W. Lee, S. Nikolic, M. Ros, J. Shen, L. C. U. Lei, G. K. W. Wong, & N. Wenkatarayalu (Eds.), Proceedings of 2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE) (pp. 387-393). Piscataway, NJ: IEEE. doi:10.1109/tale.2018.8615158
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Preparing Australian high school learners with 21st century skills
View AbstractShields, R., & Chugh, R. (2018). Preparing Australian high school learners with 21st century skills. In M. J. W. Lee, S. Nikolic, M. Ros, J. Shen, G. K. W. Wong, N. Venkatarayalu, & L. C. U. Lei (Eds.), Proceedings of 2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE) (pp. 1101-1106). Piscataway, NJ: IEEE. doi:10.1109/tale.2018.8615207
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Curiosity: The kryptonite of cats and the superpower of the project manager
View AbstractEwin, N., Luck, J., Chugh, R., & Jarvis, J. (2017). Curiosity: The kryptonite of cats and the superpower of the project manager. In 2017 National Conference Academic Papers Australian Institute of Project Management: Innovate, Influence & Implement (pp. 20-26). Melbourne, Vic.: Australian Institute of Project Management. Retrieved from https://www.aipm.com.au/
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Lifelong learners and learning organisations: Perspective of Australian university academics
View AbstractChugh, R. (2016). Lifelong learners and learning organisations: Perspective of Australian university academics. In S. Moffett, & B. Galbraith (Eds.), Proceedings of the European Conference on Knowledge Management, ECKM (pp. 181-188). Reading, UK: acpi. Retrieved from http://www.academic-bookshop.com/ourshop/prod_5313193-ECKM-2016-Proceedings.html
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Do Australian universities encourage tacit knowledge transfer?
View AbstractChugh, R. (2015). Do Australian universities encourage tacit knowledge transfer?. In IC3K 2015 : proceedings of the 7th International joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, November 12-14, 215, Lisbon, Portugal. Volume 3, KMIS (pp. 128-135). Lisbon, Portugal: SCITE Press. doi:10.5220/0005585901280135
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Perceived utility as a motivational factor in affecting users’ decisions to download and install potentially spyware-infected software
View AbstractHowah, K., & Chugh, R. (2015). Perceived utility as a motivational factor in affecting users’ decisions to download and install potentially spyware-infected software. In 2015 Americas Conference on Information Systems (AMCIS 2015) Proceedings, 13-15 August 2015, Puerto Rico. (pp. 1-8). Atlanta, GA.: Association for Information Systems. Retrieved from http://aisel.aisnet.org/amcis2015/issecurity/generalpresentations/23/
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Assessing the effectiveness of learning and teaching technologies for teaching distance mode students in higher education
View AbstractWibowo, S., Grandhi, S., & Chugh, R. (2014). Assessing the effectiveness of learning and teaching technologies for teaching distance mode students in higher education. In Proceedings of the 2014 IEEE conference on e-Learning, e-Management and e-Services (IC3e 2014), 10-12 December 2014, Melbourne, Australia. (pp. 24-29). Piscataway, NJ: IEEE. doi:10.1109/IC3e.2014.7081236
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Factors influencing customers’ intention to purchase deals from Australian group buying sites
View AbstractGrandhi, S., Chugh, R., & Wibowo, S. (2014). Factors influencing customers’ intention to purchase deals from Australian group buying sites. In Proceedings of the 24th International Business Information Management Association Conference (IBIMA 2014) : Crafting Global Competitive Economies : 2020 Vision Strategic Planning & Smart Implementation, November 6-7, 2014, Milan, Italy (pp. 1853-1865). Norristown, PA, USA: International Business Information Management Association (IBIMA).
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Should transfer of tacit knowledge be made mandatory?
View AbstractChugh, R., Wibowo, S., & Grandhi, S. (2014). Should transfer of tacit knowledge be made mandatory?. In Proceedings of the 24th International Business Information Management Association Conference (IBIMA 2014) : Crafting Global Competitive Economies : 2020 Vision Strategic Planning & Smart Implementation, November 6-7, 2014, Milan, Italy (pp. 184-192). Norristown, PA, USA: International Business Information Management Association.
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The value of business intelligence tools : aligning business intelligence governance with corporate governance
View AbstractGrandhi, S., & Chugh, R. (2013). The value of business intelligence tools : aligning business intelligence governance with corporate governance. In International Conference on E-Technologies and Business on the Web (EBW2013), Proceedings University of the Thai Chamber of Commerce, Bangkok, Thailand, 7-9 May 2013. (pp. 28-32). Bangkok, Thailand: Society of Digital Information and Wireless Communications (SDIWC). Retrieved from http://sdiwc.net/digital-library/download.php?id=00000691.pdf
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Knowledge sharing with enhanced learning and development opportunities
View AbstractChugh, R. (2012). Knowledge sharing with enhanced learning and development opportunities. In Proceedings 2012 International Conference on Information Retrieval and Knowledge Management. (pp. 100-104). Kuala Lumpur: IEEE. Retrieved from http://www.dx.doi.org/10.1109/infrkm.2012.6204979
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Strategic value of mobile CRM applications : a review of mobile CRM at Dow Corning and DirecTV
View AbstractGrandhi, S., & Chugh, R. (2012). Strategic value of mobile CRM applications : a review of mobile CRM at Dow Corning and DirecTV. In International Proceedings of Computer Science and Information Technology vol. 36 (2012). (pp. 405-410). Singapore: International Association of Computer Science & Information Technology Press. Retrieved from http://www.ipcsit.com/vol36.htm
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Analysis of project management in theory and real world : an information system case
View AbstractChugh, R. (2011). Analysis of project management in theory and real world : an information system case. In Proceedings 2011 3rd IEEE International Conference on Information Management and Engineering, 21-22 May 2011, Zhengzhou, China (pp. 358-363). Beijing, China: Institute of Electrical and Electronics Engineers, Inc..
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38P.MAMS : a unified approach for assessing e-readiness of SMEs
View AbstractChugh, R., & Gupta, P. (2010). 38P.MAMS : a unified approach for assessing e-readiness of SMEs. In Proceedings of the Conf-IRM 2010 Conference : Collaboration and community in a global world, 16-18 May 2010, Montego Bay, Jamaica (pp. 1-16). N.Z.: University of Auckland. Retrieved from http://aisel.aisnet.org/confirm2010/27
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Electronic retailing in Australia : a review of Australia’s top 20 retailers
View AbstractChugh, R., & Grandhi, S. (2010). Electronic retailing in Australia : a review of Australia’s top 20 retailers. In 2010 2nd IEEE International Conference on Information Management and Engineering (ICIME2010), Chengdu, China, 16-18 April 2010 (pp. 235-239). New York City, NY: IEEE.
Presentation
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Academic misconduct: Perspectives of sessional academic staff
View AbstractLuck, J. -A. T., Chugh, R., & Pember, E. R. (2019). Academic misconduct: Perspectives of sessional academic staff. In Virtual Scholarship of Teaching Conference (pp. 1). Online. Retrieved from http://lts.cqu.edu.au/conf/
Edited Book
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Harnessing social media as a knowledge management tool
View AbstractChugh, R. (Ed.) (2017). Harnessing social media as a knowledge management tool. Hershey, PA: IGI Global. doi:10.4018/978-1-5225-0495-5